Human Resources Generalist

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Human Resources Generalist

Job Profile Title

Human Resources Administrator School/Center A

Job Description Summary

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities.

ISC’s 300-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress.

ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.

Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/.

Information Systems & Computing (ISC) is seeking a Human Resources Generalist who is a well-rounded, collaborative, service-oriented and people focused HR professional. The position will work in close collaboration with the Assistant Director and Director of Human Resources, to support the talent acquisition life-cycle process and provide overall support for the day-to-day HR operations. The HR Generalist also supports employee focused initiatives and programs such as employee engagement, talent management, & recognition. The ISC HR Generalist fosters a culture of belonging and demonstrates strong partnering capabilities across all levels of the organization.

Job Description

Job Responsibilities:

• Coordination of full Talent Acquisition life cycle process. Serve as the centralized intake for requisition requests. Consult with hiring managers, scope role, ensure selection panel is established, provide guidance on an effective and compliant selection process consistent with established processes and best practices. Partner with hiring managers to inform sourcing strategy and to source and screen candidates.  Facilitate the process through reference check, offer negotiations, and background check

• Onboarding & Orientation: Administer the ISC orientation and onboarding processes and program

• Data Entry: Utilize Workday, enter transactions and maintain employment records related to hiring, terminations, organization/ structure changes, transfers, or promotions

• Advise on employee HR inquiries and concerns. Provide guidance to management and staff regarding university human resources policies and procedures

• Employee Relations: With guidance, address employee relations issues, work complaints, and other employee concerns. Support the completion of unemployment inquiries as needed. Review exit interview data, track themes and partner with HR team on addressing any concerns or next steps

• Compliance & Reporting: Support overall departmental compliance requirements including, but not limited to, annual compliance training, workday compliance, etc.; prepares a variety of reports to support a variety of HR metrics and reporting. Support the creation of standard operating procedures as needed

• Engagement and Special Projects: Actively contribute to and assist in the administration of employee focused initiatives, programs, talent management and other continuous improvement efforts

• Other duties and responsibilities as assigned

Qualifications:

Required:

• Bachelor's degree and 2 to 3 years of experience or equivalent combination of education and experience

• Proficiency in Workday, including managing employee records, processing HR transactions, data analytics, and reporting

• Strong verbal and written communication skills with the ability to compose and edit written communications essential

• Strong interpersonal skills with the ability to build relationships and collaborate effectively across teams

• Ability to exercise sound judgement and discretion in managing confidential and sensitive information

• Proven track record of initiating HR projects that improved employee engagement, compliance, or operational efficiency

• Proficiency with Microsoft Office Suite of applications

Preferred:

• Previous HR experience in talent acquisition, preferably in the IT field

• Experience in an academic environment 

• Experience working culture and engagement initiatives in a hybrid environment 

• Problem-solving skills with the ability to manage multiple competing priorities effectively

• Knowledge of employment law

• PHR/SHRM-CP, SPHR/SHRM-SCP certification 

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Information Systems and Computing

$55,000.00 - $72,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement 

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay