Human Resources Generalist

Position Summary:

The Human Resources Generalist supports the day-to-day delivery of HR services across the Family YMCA of Marion and Polk Counties. This role reports to the Chief Administrative Officer and works in close collaboration on Human Resources initiatives. The position also partners with the core leadership team to support recruitment, onboarding, employee relations, compliance, and operational processes across YMCA branches and camps. 

In addition to core HR responsibilities, this position provides basic IT coordination (such as password resets, system access, and equipment tracking) and supports association-wide safety efforts through coordination of the Safety Committee and related documentation. 

This is a hands-on, service-focused role that helps ensure staff feel supported through training, with systems that run smoothly, upholds a strong YMCA culture, while policies and values are consistently upheld.  

Our Mission:

At the YMCA, we strengthen community through youth development, healthy living, and social responsibility. We are committed to fostering a workplace where every staff member feels respected, supported, and able to contribute fully. We welcome applicants from all backgrounds and experiences and are committed to building a team that reflects the communities we serve. 

Our Culture:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. 

Key Responsibilities 

Human Resources

• Coordinate recruitment efforts including job postings, candidate communication, interview scheduling, reference checks and onboarding  
• Facilitate new hire onboarding and ensure completion of required employment documentation  
• Maintain employee records and HRIS data with accuracy and confidentiality, including monitoring of background check processing  
• Provide support on employee relations matters, including documentation and coordination with the Chief Administrative Officer  
• Assist with leave administration (PLO, FMLA, OFLA, sick time, accommodations) 
• Support benefits administration and respond to employee questions  
• Manage electronic personnel file system  
• Partner with supervisors on performance management processes and documentation  
• Assist with payroll coordination and timekeeping review  
• Ensure compliance with federal, state, and local employment laws and YMCA policies  
• Leads orientation and other employee training opportunities 
• Responds to verifications of employment and other documentation requests including unemployment claim responses 
• Assists with upkeep of system-wide data management for staffing 

Training Lead and Staff Development 

• Lead orientation for new hires 
• Lead staff culture initiatives and support organizational development efforts 
• Serve on the committee supporting annual staff development training 
• Ensure safety and compliance training offerings 

IT & Systems Coordination

• Serve as the first point of contact for basic staff technology needs, escalating more complex issues as appropriate:  
• Password resets and account access  
• Troubleshooting access to HRIS, email, and scheduling systems  
• Coordinate with external IT vendors or internal leads for escalated issues  
• Track and maintain inventory of YMCA-issued equipment (laptops, tablets, etc.)  
• Support onboarding and offboarding system access (account setup and deactivation)  

Safety & Risk Management

• Coordinate in partnership with other leadership YMCA Safety Committee operations:  
• Prepare and distribute agendas  
• Track participation  
• Record and distribute meeting minutes  
• Assist in tracking incident reports and maintaining documentation  
• Support safety training coordination and compliance tracking  
• Promote a culture of safety across branches and programs  

Administrative Support

• Prepare HR reports and track key metrics (hiring, turnover, training completion)  
• Assist with policy updates and internal communication  
• Support audits including HR, benefits, and workers’ compensation  
• Contribute to projects that improve HR systems and employee experience  
• Provide staff support for data collection infrastructure  
• Support oversight and tracking of organizational credit card usage 
• Maintain Staff Resource Hub as a reference for available resources and documentation 

Qualifications 

Required

• 2+ years of experience in human resources, operations, or administrative support  
• Strong organizational skills and attention to detail  
• Ability to handle confidential information with professionalism  
• Comfort working across multiple systems and supporting basic technology needs  
• Strong communication and interpersonal skills  
• Proficiency in spreadsheets and ability to pull and analyze data for reporting  
• Experience supporting staff training, culture, or leadership development  
• Ability to work with a high degree of time sensitivity and accuracy 

Preferred 

• Experience in a nonprofit or YMCA environment  
• Familiarity with HRIS and timekeeping systems  
• Exposure to IT support and equipment tracking systems 
• Experience supporting safety or compliance efforts  
• HR certification (SHRM-CP, PHR) or progress toward certification.  

Work Environment & Physical Requirements 

• Primarily office-based with regular computer use  
• Occasional lifting of office equipment up to 25 lbs  
• Ability to travel between YMCA locations as needed  

Schedule

• Monday–Friday, standard business hours  
• Occasional evening or weekend support as needed  

Benefits

• Competitive salary based on experience  
• Medical, dental, and vision options available  
• Retirement plan with YMCA contribution after two years 
• Paid time off and holidays  
• YMCA membership  

Equal Opportunity Employer 

The Family YMCA of Marion & Polk Counties is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We welcome and encourage applicants of all backgrounds, identities, and abilities to apply. 

Ability to travel between YMCA locations as needed. Employment is contingent upon successful completion of a criminal background check

YMCA COMPETENCIES (LEADER)

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. 

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. 

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations, and how they impact relationships. Has the functional and technical knowledge and skills required to perform well. Uses best practices and demonstrates up-to-date knowledge and skills in technology.