Primary Purpose:

Provide comprehensive support for district-wide Human Resources operations by delivering high-quality customer service and ensuring consistent implementation of HR processes related to recruiting and onboarding, employee relations support, leaves, benefits support, compliance, records management, and day-to-day HR functions in accordance with district policy and applicable federal and state laws.

Qualifications:

Education/Certification:

Bachelor's degree required

HR certifications preferred

Special Knowledge/Skills:

• Knowledge of federal and state employment laws and HR best practices (e.g., FLSA, FMLA, ADA, EEOC, Title IX considerations as applicable)
• Ability to maintain confidentiality and handle sensitive employee matters with professionalism and discretion
• Strong written and verbal communication skills; ability to prepare clear documentation and correspondence
• Strong organizational skills; ability to manage multiple priorities, deadlines, and frequent interruptions
• Skill in interpreting and applying board policy, administrative regulations, and district procedures
• Proficiency with HRIS systems, electronic employee files, and standard office software (Google/Microsoft tools)
• Strong customer service mindset and ability to collaborate with campus and department leaders

Experience:

3-4 years experience in Human Resources or a related field.

Major Responsibilities and Duties:

Human Resources Operations & Customer Service

1. Serve as a primary point of contact for employees and supervisors regarding HR procedures, timelines, and routine HR matters; provide accurate information and customer-focused support.
2. Support consistent implementation of HR processes across campuses/departments; respond to inquiries and resolve issues in a timely manner.
3. Maintain confidentiality and safeguard sensitive employee information in accordance with district standards and legal requirements.

Recruiting, Selection, and Onboarding

1. Support recruitment activities, including job postings, applicant communication, interview scheduling support, and hiring workflow coordination.
2. Assist with onboarding processes (new hire packets, required forms, orientation support, credential tracking, and start-date readiness).
3. Coordinate pre-employment requirements (e.g., background checks, employment eligibility verification, reference checks as assigned) and communicate clearance status appropriately.
4. Support substitute management processes as assigned (activation, documentation, troubleshooting, and campus support).

Employee Records, Data, and Compliance

1. Maintain and audit employee records (electronic and/or paper), ensuring accuracy, completeness, and compliance with retention requirements.
2. Enter and update employee information in HRIS systems, ensuring data integrity (assignments, position changes, salary/stipend changes as routed, leave balances as applicable).
3. Support certification/credential monitoring processes (e.g., SBEC/TEA certificate status checks as assigned) and notify stakeholders of missing/expiring items.
4. Prepare routine HR reports, dashboards, and staffing data as requested for planning and compliance.

Benefits, Leaves, and Employee Support

1. Provide benefits support to employees by assisting with enrollments, qualifying life events, and general benefits guidance; escalate complex issues appropriately.
2. Support leave processes (FMLA, local leave, ADA interactive process support, and other leave programs) by providing forms, tracking timelines, and coordinating documentation under direction of HR leadership.
3. Maintain leave documentation files and assist with employee communications related to timelines, required documents, and return-to-work expectations.

Employee Relations & Due Process Support

1. Assist HR leadership with employee relations documentation preparation (letters, memos, meeting documentation, and case files) as assigned.
2. Support campus administrators with procedural guidance (documentation expectations, routing requirements, and timelines), ensuring alignment with policy and law.
3. Coordinate meetings, notices, and documentation for HR processes (investigations support, conferences, directive meetings, improvement plans, etc.) as assigned.

Workers’ Compensation and Risk Support

1. Support workers’ compensation processes by assisting with initial reporting, documentation routing, claim tracking, and communication with employees and supervisors, as assigned.
2. Maintain workers’ compensation files and ensure timely submission of required forms and documentation.

Professional Learning & Continuous Improvement

1. Participate in HR process improvement initiatives (standard operating procedures, checklists, templates, training materials).
2. Attend required trainings and remain current on HR practices, policy updates, and compliance requirements.

Other

1. Perform other duties as assigned.

Supervisory Responsibilities:

Clerical Staff

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals; imaging equipment

Posture: Frequent walking, standing, bending/stooping, and reaching. Occasional pushing/pulling, and twisting

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light to moderate lifting and carrying (less than 44 pounds)

Environment: May work prolonged or irregular hours 

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

After submitting your application, please email your cover letter and resume to Natasha Moses at nmoses@royal-isd.net.