MainStreet Family Care HR Generalist | On-Site in Downtown Birmingham, AL
MainStreet Family Care is growing fast, and our people are the engine behind that growth. We’re looking for a high-energy HR Generalist who loves fast-paced work, complex logistics, and being the “go-to” person who keeps everything moving smoothly behind the scenes.
In this role, you will partner closely with our Director of HR to support a high-volume, multi-state operation. We have over 65 clinics and 700+ employees across 4 states, so expect to play a major role in a variety of HR functions!
If you’re the type who likes to own a process from start to finish, spot gaps before they become problems, and be the steady point of contact for busy teams, this role is for you!
Key Responsibilities
Partner with the Director of HR to manage end-to-end onboarding
Coordinate all pre-employment steps: background checks, drug screens, scrubs/equipment ordering, system access, and required training
Prepare, process, and track employment agreements, addendums, promotions, resignations, and terminations, ensuring accuracy and compliance
Manage multiple email inboxes to serve as a primary point of contact for employees across four states, responding to questions about contracts, onboarding status, employment changes, and HR processes
Support payroll by helping verify hours, resolve discrepancies, and process employment changes that impact pay
Assist with reimbursements, ensuring proper documentation, routing, and timely processing for employees and leaders
Maintain accurate, up-to-date employee records and HRIS data, with a strong focus on confidentiality and detail
Support the coordination of our recurring WOW orientation events (every four weeks), including rosters, documentation checks, and completion tracking
Collaborate with recruiting and leadership to ensure smooth handoffs from “offer accepted” through first day of work
Monitor onboarding and HR workflow metrics, escalate delays, and recommend process improvements to increase speed and consistency
Assist with HR projects, compliance tasks, policy roll-outs, and audit preparation as needed
Qualifications
Bachelor’s degree in Human Resources, Business, or a related field preferred
At least 1 year of HR experience, preferably in a high-volume or multi-site environment; healthcare experience is a plus
Strong organizational skills with the ability to manage multiple deadlines and priorities at once
Comfortable working in a fast-paced, high-growth environment where things move quickly and expectations are high
Experience reconciling and administering employee benefit programs
Excellent written and verbal communication skills, with a service-focused mindset
Experience working with HRIS, applicant tracking systems, and/or credentialing platforms
High level of professionalism and discretion with confidential information
Strong attention to detail, follow-through, and a willingness to “own” your work from start to finish
Experience in Sharepoint, Deputy, and/or Ramp would be a huge plus!
What You’ll Love About This Role
Direct impact on the provider and staff experience from day one
Close partnership with an experienced Director of HR and exposure to many aspects of HR (onboarding, payroll support, employee relations, compliance, and more)
The chance to build and refine processes in a growing organization, not just maintain the status quo
A mission-driven environment focused on expanding access to quality care in the communities we serve
Schedule
This position is Monday–Friday, 8:00 a.m. to 5:00 p.m. Once you’re fully trained and operating independently, there is flexibility to structure your 40 hours in alignment with workflow and departmental needs.
Compensation & Benefits
Competitive starting salary of $50,000-55,000/year, depending on background and experience.
Company contribution towards your health, dental, and vision insurance
401(k) plan with generous company match
80 hours of Paid Time Off (PTO)
Opportunities for professional growth in a rapidly growing organization
If you’re energized by checklists, people, and problem-solving—and you like the idea of being the operational backbone of a busy HR department—we’d love to hear from you. :)