Human Resources Generalist (Benefits)

Job Summary

The Human Resources Generalist (Benefits) serves as the primary contact providing guidance and support to employees regarding their benefits, answering questions, and resolving issues. This position handles sensitive personnel information and must uphold strict confidentiality while ensuring the integrity of HR processes.

Essential Job Functions

• Provide personnel policy and procedure guidance to employees and management staff.
• Assist with benefit inquiries from managers and employees on plan provisions, benefits enrollment, status change, and other general inquiries.
• Process enrollments, COBRA, terminations, changes, beneficiaries, disability, accident, and death claims.
• Maintain accurate and up-to-date benefits records in HRIS and other systems.
• Coordinate with insurance providers and third-party administrators to resolve issues and process claims.
• Respond to public information requests in a timely manner.
• Process personnel action forms paying attention to detail and accuracy.
• Assure accuracy and timeliness of required filings to include ACA reporting.
• Ensure compliance with applicable government regulations (HIPAA, FMLA, ADA, COBRA, etc.).
• Coordinate and facilitate workshops for employee benefit programs.
• Prepare and distribute benefits-related communications and educational materials to enhance understanding of the company's benefits package.
• Assist with processing insurance claims and FMLA leave requests.
• Create PO requisitions and reconcile invoices for payment processing.
• Maintain regular and prompt attendance, physically present to work.
• Performs other human resources duties as assigned.
• May be required to work beyond normal business hours at night and/or on weekends in response to emergency events.

Minimum Qualifications & Requirements

• Must have High School diploma; or equivalent (GED).
• Associate degree in Human Resources or at least 1 year of Human Resources experience preferred.
• Experience with HRMS systems.
• Proficiency with Microsoft Excel, Outlook, Adobe Acrobat, and PowerPoint.
• Works comfortably under pressure and able to meet deadlines.
• Must have current valid Class "C" Texas Driver License and be insurable.
• Must pass pre-employment criminal background check and drug screen at City's expense.
• Must successfully complete Emergency Management and Incident Command Trainings.
• Bilingual English/Spanish preferred.

Knowledge, Skills & Abilities

• Knowledge of the Human Resources field preferably in local government.
• Knowledge of state and federal laws, regulations, policies, and procedures.
• Understanding of personnel and compliance records management.
• Good written, verbal, and interpersonal communication skills.
• Ability to maintain confidentiality.

Working Conditions/Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional walking, standing, and stooping.
• Occasional lifting, moving, or positioning objects up to 30lbs.
• Little or no physical demands are required to perform the work.
• Works in a well-lighted office setting with heating and cooling air conditioning.

Disclaimer

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position. This job description does not constitute an employment agreement and is subject to change as the needs and requirements of the job change.