Human Resources Generalist (CD) - Fire/EMS

General Description: This is a professional position. The incumbent performs complex tasks to administer Human Resources programs and provides analysis and consultation in such areas as, benefits, leave administration, timekeeping, recruitment, classification/compensation and other functional areas of human resources.

Organization: The Human Resources Generalist is part of Hanover County’s Career Development Program (CD), with a Career Ladder that has three (3) levels ranging from Human Resources Generalist - 1 to Human Resources Generalist - 3. The Human Resources Generalist reports to the Director or Deputy Director of Human Resources and supervises no staff.  This position may serve as lead worker on special projects.

Essential Functions:

Specific to Fire/EMS Dept

• Provide department-level human resources support for the Fire-EMS Department in coordination with County Human Resources.
• Assist with recruitment and onboarding processes for both career and volunteer Fire-EMS personnel.
• Coordinates administrative functions related to the Fire-EMS volunteer membership program, including membership records, onboarding documentation, and compliance with department requirements.
• Serves as the departmental payroll preparer by reviewing and submitting payroll documentation in accordance with County policies and procedures.
• Maintains personnel records, HR documentation, and related reports for Fire-EMS personnel and volunteer members.
• Assists with HR-related reporting, workforce data tracking, and administrative support functions within the department.
• Coordinates with County Human Resources and Finance staff to ensure compliance with established policies and procedures.
• Volunteer Program Coordination
  • Manage the Fire-EMS volunteer membership process from application through onboarding.
  • Maintain volunteer membership databases and personnel records.
  • Track compliance with membership requirements, certifications, and policies.
  • Serve as a liaison between Fire-EMS leadership and volunteer organizations.,
  • Support volunteer recruitment, retention efforts, and community outreach.
  • Prepare reports on volunteer membership activity and recruitment trends.
• Recruitment Support
  • Assist with career and volunteer recruitment initiatives.
  • Coordinator candidate’s communications, interview scheduling, and onboarding logistics.
  • Support recruitment events, outreach activities, and informational sessions.
  • Maintain applicant tracking and recruitment documentation.
• Payroll Preparation
  • Prepare and review Fire-EMS payroll submissions for accuracy.
  • Coordinate with County Human Resources and Finance Staff on payroll processing.
  • Track timekeeping documentation and resolve payroll discrepancies.
  • Assist with payroll reporting and documentation as needed.
• Department HR Coordination
  • Support onboarding documentation for new Fire-EMS employees.
  • Maintain departmental personnel files and HR records.
  • Assist the Fire-EMS HR Coordinator with administrative HR functions and reporting.

Working Conditions:

• Hazards
  1. None Known
• Environment
  1. Office
• Physical Effort
  1. Minimal
• FLSA
  1. Exempt

Knowledge, Skills and Abilities: Knowledge of the principles and practices of Human Resources administration, required.  Knowledge of federal and state human resources compliance and laws, required.  Experience with leave administration and benefits required.  Experience with recruitment required. Must be able to present ideas and recommendations clearly and concisely both orally and in writing.  Ability to establish and maintain effective working relationships with County staff, employees and the public is essential.  Ability to keep statistical records and to make regular and special reports.  Must know how to organize and prioritize work and meet deadlines.  Strong computer proficiency in Microsoft Outlook, Word and Excel required. 

Education, Experience and Training:  Bachelor's degree (preferably in human resources or public administration) required with at least three (3) years of related work experience preferred – OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.

Special Conditions:

• Criminal Records Check, including fingerprinting
• Work beyond normal work schedule
• Twelve-month probationary period