Human Resources Generalist

The purpose of this position is to provide professional human resources support to County staff in one or more assigned areas, such as records and human resources information systems (HRIS) administration, recruitment, benefits, or other area of specialization as assigned. This is the entry-level for the Human Resources Generalist series.  Incumbents handle routine issues in an assigned area of but work toward learning all facets of department activities.  

• Serves as a resource to County departments regarding area of assignment, such as employment, classification, compensation, recruitment, employee benefits, records or HRIS administration.
• Provides a wide variety of information to employees, management, and the public concerning human resources programs, policies and procedures; receives and responds to inquiries; conducts research; and provides technical analysis. 
• Assists in administering compensation and classification plan; assigns classes by pay grade to a pay scale; conducts wage, salary, and benefits surveys; performs audits to validate job responsibilities; updates and maintains class specifications and job descriptions; makes recommendations regarding the allocation and reallocation of positions; and processes salary adjustments and increases as directed.
• Recruits new employees; posts job openings and notices; distributes applications and explains the application process to applicants; attends job fairs; forwards applications to appropriate personnel, as needed; coordinates interview process, as needed; creates and/or assists with interview questions; and assists in interviewing candidates for vacant positions, as requested. 
• Conducts new employee orientation and employee development; provides information regarding County policies and programs; and provides career counseling to existing employees.
• Coordinates employee benefits programs; provides information and answers questions regarding health, retirement, and other benefits; monitors and coordinates benefits data; coordinates eligibility and enrollment; research issues and complaints with insurance companies; and maintains related data and documentation in department systems. 
• Administers human resources records and related computer systems; enters and maintains personnel and payroll data in the HRIS, such as personnel actions, deductions, taxes, garnishments, etc.; verifies the accuracy and completeness of employee information and data entered; applies changes relating to the pay plan; calculates employee salaries and changes; prepare and submit reports, as required.
• Research, compiles, and/or monitors administrative, statistical, or other data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports.
• Processes a variety of documentation associated with department operations, within designated timeframes, and per established procedures; receives and reviews various documentation; reviews, completes, processes, forwards, or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains records. 
• Operates a computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. 
• Communicates with supervisor, other County employees, contractors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Education and Experience:
Requires a bachelor’s degree in human resources, business administration, or related field, and one (1) year of related experience in a human resources role in area of assignment, or equivalent combination of education and experience.

Licenses or Certifications:
Must possess and maintain a valid Georgia driver’s license.  Possession of certification as a Human Resources Professional (HRCI or SHRM) is a plus.

Special Requirements: 
None.

Knowledge, Skills, and Abilities: 

• Knowledge of local government operations, human resources-related programs, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft programs, knowledge, or the ability to quickly learn other programs.
• Skill in the use of computers and software applications related to the essential functions of the job. 
• Skill in effective communication, both verbally and in writing. 
• Ability to meet and deal with employees and the public in an effective and courteous manner.
• Ability to get along with others and work effectively with the public and co-workers.
• Ability to work flexible hours, including evening meetings.
• Ability to multi-task and work within deadlines.
• Ability to deal with confidential and sensitive matters.
• Ability to work with and process payments for accounts within the approved budget. 
• Ability to use computers for data entry, word processing, and accounting purposes.