Human Resources Generalist - Recruitment

Date Opened: Tuesday, February 24, 2026 12:00 AM

Close Date: Saturday, March 07, 2026 12:00 AM

Department: Charlotte-Mecklenburg Police Department

Salary: $65,196.00 - $81,495.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The HR Generalist is responsible for coordinating, executing, and auditing full-cycle recruitment and background investigation activities to support the hiring needs of the Charlotte-Mecklenburg Police Department (CMPD). This role plays a vital part in identifying, attracting, and hiring high-quality candidates for both sworn and civilian positions. Utilizing the Workday platform, the HR Generalist assigns and manages job postings, monitors applicant tracking, candidate communication, and compliance documentation. The HR Generalist also represents CMPD at job fairs, community events, and academic institutions to build a diverse and qualified applicant pipeline. This position requires strong interpersonal skills, attention to detail, and a commitment to professionalism, confidentiality, and public service. This role will oversee and audit the full cycle recruitment and background investigation process for accuracy and compliance.

Major Duties and Responsibilities:

• Serve as a liaison between applicants, supervisors, and leadership on recruitment and background investigation matters.
• Coordinate full-cycle recruitment efforts within the Workday platform, including position creation, job requisition creation, candidate tracking, and workflow management.
• Host orientation sessions for all new CMPD employees, serving as a certified CMPD Serves Instructor to introduce department values, expectations, and organizational culture.
• Develop and deliver training to supervisors and managers on the recruitment process, expectations, and Workday functionalities.
• Proactively source and attract diverse applicant pools using Workday recruiting tools, external job boards, university partnerships, law enforcement career fairs, and targeted outreach campaigns.
• Review candidate applications, conduct initial screenings, and coordinate pre-employment processes such as background investigations, polygraph examinations, physical assessments, and panel interviews, ensuring full compliance with departmental hiring standards.
• Maintain accurate and up-to-date recruitment records, ensuring all hiring activities meet federal, state, and local employment regulations, including EEO and FLSA guidelines.
• Partner with CMPD command staff and HR personnel to assess staffing needs, align recruitment strategies with workforce plans, and recommend continuous improvements to enhance hiring efficiency.
• Represent CMPD at recruiting events, community forums, colleges, and law enforcement expos to increase awareness and drive interest in public safety careers.
• Prepare and deliver regular reporting through Workday analytics, tracking recruitment KPIs such as time-to-hire, applicant flow trends, diversity metrics, and pipeline progression.
• Coordinate new hire logistics, including timely processing of onboarding documents and pre-employment clearances within Workday.
• Collaborate with the Public Information Office to develop and promote recruitment campaigns across social media platforms, internal channels, and community outreach efforts.
• Uphold strict confidentiality in all matters related to applicant data, hiring decisions, internal systems, and recruitment communications.
• Perform all other duties assigned.

Minimum Qualifications:

• Bachelor’s Degree with three (3) years of relevant experience
• OR Master’s Degree with one (1) year of relevant experience

Knowledge, Skills, and Abilities:

• Strong understanding of the Workday platform for requisition creation, candidate tracking, workflow management, and reporting.
• Proven track record of successful coaching and training of personnel.
• Knowledge of modern, inclusive recruiting methods, talent sourcing, and selection strategies.
• Familiarity with EEO, ADA, FLSA, FCRA, and public sector hiring compliance.
• Understanding of police academy qualifications, background checks, polygraph procedures, and certification processes.
• Knowledge of strategies that promote diverse and equitable hiring pipelines.

• Ability to screen applicants effectively and assess alignment with CMPD standards and values.
• Strong written and verbal communication skills to engage with applicants, leadership, and community stakeholders.
• Proficient in generating and interpreting recruitment data and dashboards using Workday or similar systems.
• Comfortable representing CMPD at job fairs, career expos, and orientation events.
• Ability to manage multiple recruitment processes simultaneously, while meeting timelines and standards.

• Establish strong partnerships with colleges, military programs, community leaders, and internal divisions.
• Ability to manage recruitment functions with minimal supervision while collaborating effectively with HR and command staff.
• Exercise sound judgment and discretion in handling sensitive applicant and personnel data.
• Flexible in responding to evolving staffing needs, policy changes, or system updates.
• Ability to serve as a professional and enthusiastic ambassador for CMPD, aligning messaging with the department's mission and values.

ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Ability to see, hear, and communicate information effectively

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in turn could result in some level of stress, fatigue, or strain.
• Comprehend written information in work-related documents.
• Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions, and frequent exposure to computer screens, files and phones.  This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.