Human Resources Manager (0077518)

Title: Human Resources Manager

Position Number: 0077518

Hiring Unit: Office of the Provost, Office of the Vice Provost for Enrollment Management (OVPEM)

Location: UH at Manoa

Date Posted: 

Closing Date: 

Band: B

Salary: salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent 

Duties and Responsibilities 

(NOTE: * denotes Essential Functions)

• *Serves as the Human Resources (HR) Manager for Administrative Services, overseeing HR operations for the University of Hawai’i at Manoa (UHM) Chancellor’s Office, Provost Office, designated Vice Provost Offices, and associated programs.
• *Implements and manages the operational framework for the Centralized Shared Administrative Services model, continuously streamlining workflows, ensuring consistent service, and implementing mechanisms for ongoing review and improvement.
• *Leads strategic, consultative guidance across all HR functions, including talent acquisition, benefits administration, Workers’ Compensation, leave types, classification and compensation, performance management, and employee development.
• *Directs the maintenance and strategic alignment of organizational structures and functional statements; oversees position control through the management of BJ tables and institutional vacancy reporting to support long-term budgetary and staffing goals.
• *Provides guidance across the full employee lifecycle, including position description development, recruitment and retention, onboarding, performance management, training and development, employee relations, and staff engagement.
• *Oversees the full recruitment process for units, ensuring consistency in posting WorkatUH vacancies, candidate screening, and process management through systems such as NeoGov, including generating offer letters, processing acceptances, providing new hire orientation and benefits materials.
• *Provides support and advisement on performance and discipline issues, guides supervisors through performance evaluations, and maintains accurate personnel files and HR information systems.
• *Develops, coordinates, and conducts in-house HR training on topics such as personnel actions, benefits administration, EEO compliance, workplace non-violence, and other related areas.
• *Manages the preparation, review, audit, and execution of HR actions and documentation, ensuring compliance with collective bargaining agreements, University and Manoa policies, and applicable federal and state regulations. 
• *Leads and participates in investigative and fact-finding actions, including interviewing witnesses and complainants, preparing comprehensive reports, and addressing additional grievances or complaints as needed.
• *Monitors changes in HR laws, policies, procedures, and best practices, evaluates their relevance to the Chancellor’s Office, the Provost’s Office, affiliated programs, and provides recommendations for communication and implementation.
• *Manages HRIS (Human Resources Information Systems) data activities, including PeopleSoft transactions, monitoring data integrity, ensuring compliance, and researching and resolving issues.
• Oversees the maintenance and security of Official Personnel Files (OPF) and confidential records for all supported units, ensuring adherence to record retention policies and privacy laws.
• *Builds strong working relationships with UH System Office of Human Resources (OHR), UH Payroll, Student Employment and Cooperative Education (SECE) Office, Research Corporation of the University of Hawai’i (RCUH), and related offices to maintain continuity across HR functions, providing HR staff with clear direction as system processes and requirements evolve.
• Provides high-level administrative oversight for RCUH (Research Corporation of the University of Hawai‘i) employees within the unit; ensures compliance with RCUH policies, procedures, and benefits administration.
• Oversees and ensures adherence to employment regulations for non-U.S. citizen employees, including the review and processing of J-1, H-1B, O-1, and other visa types.
• Compiles and analyzes data to generate ad hoc reports, analyze staffing patterns, and provide data-driven insights to the Chancellor, Provost, and Vice Provost leadership team.
• Other duties as assigned.

Minimum Qualifications 

    Education and Professional Work Experience

• Possession of a baccalaureate degree in Human Resources Management, Business Administration, Public Administration, Social Sciences, Communications, Labor Relations, Arts and Humanities, or related field and five (5) years of progressively responsible professional experience with responsibilities for human resources management; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

      Knowledge, Skills and Abilities 

• Considerable working knowledge of principles, practices and techniques in the area of human resources management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with human resources management. 
• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• Demonstrated ability to operate a personal computer, apply word processing software, and proficiency across Microsoft Office and Google platforms.
• If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Supplemental Minimum Qualification 

• Demonstrated ability to analyze, interpret, and apply statutes, collective bargaining provisions, and human resources and administrative policies, procedures, and rules to a wide range of complex issues.
• Proven ability to organize, prioritize, and efficiently manage multiple responsibilities while excelling at multitasking and performing effectively under pressure in deadline-driven environments.
• Demonstrated ability to exercise tact, confidentiality, sound discretion and judgment and timeliness in performance of work.

Desirable Qualifications 

• Master’s degree in human resources, business administration, public administration, or related field. 
• Experience in a post-secondary educational institution which demonstrates knowledge of the conditions of service typical for university or college level employee groups. 
• Experience with unionized employee groups which demonstrates knowledge of the conditions of service typical for unionized work environment
• Considerable working knowledge of the University of Hawai‘i’s organizational structure and key governing policies and procedures, including UH Systemwide Policies and Procedures Information System (PPIS) and relevant Hawai‘i Revised Statutes (HRS).
• Working knowledge of UHM HR policies, procedures, and operational processes, enabling accurate, compliant, and effective support across all human resources functions.
• Extensive working knowledge and experience with UH HRIS platforms, including PeopleSoft, HI-Pay, NeoGov, or related systems, to support accurate and efficient HR operations.
• Experience in conducting workplace investigations, including harassment, discrimination, violence, and misconduct, and producing evidence-based fact-finding reports.

To Apply:

Select the "Apply" button in the top right corner of the screen; first-time NeoGov users will need to create an account. Please ensure your application includes the following materials:

• Cover Letter: A letter detailing your interest and how you meet both the minimum and desirable qualifications. All minimum qualifications must be met by the closing date to be considered. 
• Resume/CV: A current professional resume or curriculum vitae.
• Professional References: The names, telephone numbers, and email addresses of three (3) professional references.
• Unofficial Transcripts:Copies of unofficial transcripts are required for the application, though official versions must be provided upon hire. Please note that copies of diplomas and academic summaries are not acceptable substitutes.
  • Foreign Credential Evaluation: For degrees earned outside of the United States, applicants must provide a course-by-course analysis and equivalency statement from a NACES-member agency at their own expense.

Important Note: To protect your privacy, please ensure your application materials do not include photos, Social Security Numbers, or dates of birth. Applicants must meet all minimum qualifications by the closing date to be considered. Please be advised that incomplete applications, including those missing required documents or reference information, will not be reviewed. Only the most recent application submission will be evaluated, and all materials submitted become the property of the University of Hawai’i.

Inquiries: Laura Ho, lauraho@hawaii.edu 

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status.  For more information, visit:  https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
 
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
 
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. 
 
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/