Human Resources Manager

Are you ready to shape the future of HR at Ardmore? Join us as our next Human Resources Manager and become a strategic partner to the Chief People Officer and our leadership team. In this pivotal role, you’ll champion HR initiatives that advance Ardmore’s mission and 3-year strategic plan, while building a collaborative, high-performing workplace.

What You’ll Do

• Lead with Purpose: Collaborate with the CPO and leaders to drive HR strategies and organizational change.
• Grow the Team: Mentor and develop HR staff, and lead innovative recruiting efforts to build a diverse, talented workforce.
• Empower Employees: Manage employee relations, foster engagement, and create a positive, inclusive culture.
• Deliver Results: Oversee performance management, compensation, benefits, and compliance reporting.
• Be a Trusted Advisor: Provide expert guidance on HR topics like employment law, training, investigations, and policy interpretation.
• Leverage Data: Optimize HRIS/UKG systems and deliver actionable HR analytics to leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Strategic Partnership & Change Leadership

• Collaborate with the CPO to implement HR initiatives aligned with the strategic plan.
• Lead change management efforts to support organizational transformation and growth.
• Champion HR programs and practices that reinforce key organizational priorities.
• Provide leadership and mentorship to the HR team to advance departmental effectiveness and impact

Workforce Planning, Recruiting & Talent Management

• Directly support full cycle recruiting to fill select vacancies, including sourcing, interviewing, selection, and onboarding.
• Build relationships with external recruiting sources to enhance the organization’s talent pipeline.
• Ensure recruitment and onboarding processes are inclusive, efficient, innovative, and aligned with organizational values.
• Partner with department leaders to identify workforce needs and succession plans.
• Develop and execute workforce plans to meet future talent needs.
• Drives the performance management processes to strengthen accountability, leadership and feedback effectiveness which drive organizational performance.
• Design and deliver training, leadership development, and employee engagement programs aligned with strategic priorities.

 Employee Relations & Engagement

• Serve as the primary resource for employee relations matters, providing guidance and support for workplace issues.
• Conduct investigations, conflict resolution, and mediation as needed, ensuring fair and consistent application of policies.
• Foster a positive, inclusive, and high-performing workplace culture.
• Support the development and implementation of employee engagement and recognition programs.

HRIS/Reporting/Data Analysis

• Support HRIS/UKG system optimization to support data-driven decision-making.
• Support UKG system implementation and learning for managers and staff in collaboration with the HRIS Administrator
• Support the review and improvement of HR workflows such as onboarding, offboarding, benefits, enrollment, and performance reviews
• Prepare managerial reports and analysis, if required
• Provide strategic HR metrics and analytics to inform leadership decisions.
• Monitor progress against strategic HR goals and report outcomes to the CPO and executive team.

 Other Duties

• Manage benefits, compensation, and employee relations with a focus on equity and transparency.
• Ensure all HR actions comply with organizational policies, federal/state/local laws, and regulatory requirements.
• Build strong relationships with internal and external stakeholders to advance strategic initiatives.
• Collaborates with payroll and accounting on matters relating to employee compensation
• Represent the organization at industry events, community functions, and strategic meetings.
• Stay current on HR trends, best practices, and legal requirements.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or related field, (Master’s preferred).
• SHRM or HRCI certification strongly preferred.
• Proficiency using UKGPro and/or UKG Ready operations and data analytics is required.
• 5+ years of progressive HR experience in to include recruiting, benefits, training, and employee relations, in Maryland
• 3-5 years’ experience partnering with organizational leaders (CPO/CHRO, CEO, COO-level) executing HR strategies and delivering measurable business impact
• Recent experience completing regulatory and voluntary state and agency reporting
• HR experience working with an IDD workforce is a plus!
• Demonstrated ability to lead organizational change and drive strategic outcomes.
• Exceptional communication, collaboration, and problem-solving skills.
• High integrity, discretion, and commitment to organizational values.