Human Resources Manager

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

As the Human Resources Manager, you will be responsible for recruiting and staffing, on-boarding, and facilitating new hire orientation. Assist with organizational, departmental planning, employee relations issues, training, and support the Human Resources Director. Must maintain confidentiality and ensure compliance of all applicable state and federal laws.

Job Description

Special Qualifications, Requirements, Education, or Licenses:

• Two to four years of college education in a related field with 2 to 4 years related experience with at least 200 employees; or an equivalent combination of education and experience.
• Previous HRIS experience highly preferred in Workday
• Able to work in a fast-paced environment
• Able to multitask several priorities at the same time
• Flexible schedule
• Bachelor's degree preferred but not required
• Bilingual English and Spanish required

Job Tasks:

Recruitment:

Recruit, interview, and select employees to fill all vacant positions within the Hotel

Review, update, and maintain the staffing guide. Match applicants with job requirements.

Assist Directors, Managers, and Supervisors in the development and revision of job descriptions. Maintain updated job descriptions.

Maintains close liaison with managers regarding staffing needs.

Conduct a wage survey within the labor market to determine the competitive wage rate

Process employment applications, coordinate and schedule interviews, and coordinate start dates for new hires.

Perform reference and background checks on applicants.

Send and interpret the applicant's Predictive Index, and analyze the PI to ensure it meets the defined job's behavioral requirements. 

Post positions for existing and future openings in the HRIS, online, employee Bulletin board, and HR Office and agencies.

Evaluate selection and placement techniques by conducting research or follow-up activities and conferring with management and supervisory personnel

Attend Job Fairs and develop a relationship with recruiters

Work with student exchange agencies to recruit employees abroad and local internships

Reply to applicants with response cards or regret letters as deemed necessary

Update and maintain staffing guide to ensure compliance with approved staffing levels and match applicants with job requirements

Maintains close liaison with managers regarding staffing needs

Employee Relations:

• Promote the employee referral program
• Frequent interaction with all levels of employees, assisting in resolving issues brought forth, guiding managers in proper approaches to foster a productive and satisfied workforce, and assisting line staff in communicating concerns to responsible parties.
• Provide counsel and direction to employees and members of management
• Coordinate with HR Director to ensure compliance with Hotel guidelines and applicable State and Federal laws.
• Interact with Directors, Managers, and Supervisors regarding policy and procedures, problem-solving procedures, and personnel actions when necessary.
• Examine employee files to answer outside inquiries and provide information for verification of employment, and to assist other Directors, Managers, Supervisors, and authorized personnel when necessary
• Participate in hotel Care/Safety committee meetings
• Attend daily employee stand-ups and weekly staff meetings, representing the HR department. Assist with planning and coordinating employee engagement & hotel events, including employee parties, luncheons, outings, meetings, programs, community service, and training.
• Update and maintain information for employee bulletin boards and hotel newsletters
• Assist the HR Director on special projects and keep him/her abreast of current issues
• Assist with the coordination of special events

Compliance:

• Work with the HR Director on the formulation of policies and procedures
• Process and complete unemployment claims and attend hearings and depositions in the absence of the HR Director

Training:

• Attend safety committee meetings and make recommendations for the reduction of accidents
• Attend management and departmental meetings
• Coordinate and facilitate new employee orientation as monthly.
• Coordinate and facilitate Spanish training, including new-employee orientation.   
• Attend HR-related functions, meetings, training, and informational seminars for the benefit of the Hotel

Other:

• Assist the HR Director as required
• Assist in daily HR activities
• Assist the HR Director with the preparation of the budget and capital expenses
• Ensure and maintain confidentiality
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations in performing job duties not necessarily contained in this job description

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.