Human Resources Manager

Join the City of Albany as our new Human Resources Manager!

The City of Albany is excited to announce an opportunity to shape the future of our growing Human Resources Department. Following recent approval from the Albany City Council to expand HR staffing, we are seeking a forward-thinking Human Resources Manager to lead daily operations, drive innovation, and champion service excellence across the City.

In this newly budgeted role, you’ll work under the general direction of the Human Resources Director to oversee key HR functions including recruitment and retention, benefits, leave administration, training and development, classification and compensation, workforce planning, and more. You'll be instrumental in coaching and supporting a team of HR professionals, enhancing department capacity, and ensuring compliance with local, state, and federal regulations.

This is a rare opportunity to help chart the course for a dynamic, future-focused HR team—one that values collaboration, strategic thinking, and continuous improvement. If you're a servant leader who’s passionate about public service, thrives on solving complex challenges, and is ready to make a lasting impact, we want to hear from you!

 We have an inspired team dedicated to providing exceptional service and supporting our community now and into the future. 

• Our people are instrumental to our success. We have a reputation for supporting growth and development throughout the organization.
• At 437 FTEs and 58,000 population, we’re not too big or too small.  You can enjoy being part of a community while still finding plenty of opportunities for professional growth.
• We do serious work, but never take ourselves too seriously. Our team enjoys humor, fun, camaraderie, and epic holiday celebrations.

Benefits include:

• Excellent medical, vision and dental benefit package for the employee and qualified family members with low monthly out-of-pocket cost. Employee-paid premium is approximately $56 per month for employee-only coverage up to a maximum of $162 per month for family coverage.  
• City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses.  Currently, the annual contribution is $2,000 for employee-only and $4,000 for employee plus dependent(s).
• Paid time off – Fronted sick and vacation leave may be considered upon hire for well qualified candidates
  • 17 hours of vacation leave per month, with progressive increases
  • 8 hours of sick leave per month  
  • 10 paid holidays per year
  • No waiting period to use vacation and/or sick leave accruals
• Excellent retirement benefits: 
  • City-paid participation in the Oregon Public Employee Retirement System (OPSRP and City pays 6% IAP contribution) 
  • City-paid 2.5% contribution into pre-tax deferred compensation plan 
• In addition, other benefits such as job-related college tuition and book reimbursement, employee assistance program, basic life insurance, short-term disability, long-term disability, and flexible spending accounts for healthcare and childcare expenses.

To learn more about our organization, our community, and our benefits, click here. 

The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.

Administrative Duties

• Supervisory:  This position supervises assigned employees which includes scheduling and assigning work; mentoring, coaching, and training; developing work plans and reviewing work for completion; evaluating performance and providing necessary feedback to employee; setting work standards; imposing or effectively recommending necessary disciplinary action; responding to grievances; and making or effectively recommending hiring and termination decisions.
• Budgetary:  This position assists the Human Resources Director with developing the departmental biennial budget and ensures HR staff carry out day-to-day activities within approved budget. 
• Strategic Planning:  This position assists the Human Resources Director in setting the strategic direction of the department including short- and long-range objectives.
• Policies/Procedures:  This position identifies, develops, and implements human resources policies and procedures and provides guidance and direction relating to Human Resources policies, procedures, and practices.
• Compliance:  This position follows,  ensures compliance with, and enforces Federal, State, and Local regulations and City policies and procedures.  
• Council Communications:  This position ensures performance measures are met, and balances needs with Council’s adopted priorities and direction. The position presents information to Council and provides professional recommendations.
• Reporting:  This position oversees reporting to Federal, State, and Local agencies and ensures information is gathered and reports are completed timely and accurately.

• Researches, develops, manages, and implements best practices, programs, policies, procedures, and activities for Recruitment and Selection, Employee Engagement and Retention, Training and Development, Performance Management, Succession and Workforce Planning, Classification and Compensation, Employee Benefits and Wellness Administration, as well as aspects of Employee Investigations, Dispute Resolution, and Labor Relations.  
• Provides professional advice and counsel to managers, supervisors, and employees on human resources-related issues including laws, rules, and regulations; labor relations and contract interpretation; human resources policies and procedures; classification and compensation; workforce planning; performance management; workplace investigations; and progressive discipline.
• Conducts or assigns employment investigations and determines appropriate corrective action.  Drafts, reviews, and issues disciplinary letters.  
• Participates in labor negotiations and activities, performs research and preparation for collective bargaining, and provides a variety of confidential information for collective bargaining purposes.
• Directly assists all departments in the resolution of grievances and administration of collective bargaining agreements. Conducts investigations of discrimination or harassment complaints, misconduct, and performance issues; makes recommendations for appropriate action; prepares required reports, documentation, and relative correspondence. Consults with legal counsel as appropriate, and/or as directed by the Human Resources Director, on personnel matters.
• Analyzes the impact of new laws or administrative regulations on human resources policies and programs and recommends policies and procedures for implementation.
• Conducts surveys and performs research and statistical analyses on administrative, fiscal, human resources, and operational problems or issues.
• Coordinates, develops, presents, and tracks citywide Learning Program, through use of outside training consultants and internal subject matter experts including annual harassment awareness training, annual safety training, new employee orientation, management/supervisory training, and other learning designated to the citywide level.
• Conducts regulatory compliance audits and risk assessments of human resources programs and activities; generates reports and makes recommendations on best practices; ensures adherence to Federal, State, and local laws.
• Acts as the Human Resources Director in their absence.
• Handles other key projects as assigned by the Human Resources Director.

• Works to create a high-performance work culture by demonstrating a positive attitude and modeling the City’s mission, vision, and values. Conducts self with high integrity, proactive in conserving City resources, and seeks and incorporates customer feedback for ongoing performance improvement. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
• Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions.  Works to build confidence in the City through own actions.
• Effectively promotes and contributes to a safe work environment.  Complies with all safety rules and performs work in a safe manner.  Ensures staff operate in a safe manner. 
• Serves as a member of various City committees as assigned. Represents the department at meetings internally and externally as assigned.
• Assists other staff in the performance of their duties as assigned.
• Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.
• Adheres to appropriate attire, grooming, and hygiene standards established for the position.
• Operates a motor vehicle safely and legally.

This is a supervisory position. Individuals in this classification are responsible for supervising assigned employees which includes scheduling and assigning work; mentoring, coaching, and training; developing work plans and reviewing work for completion; evaluating performance and providing necessary feedback to employee; setting work standards; imposing or effectively recommending necessary disciplinary action; responding to grievances; and making or effectively recommending hiring and termination decisions.

Education and Experience 

• A bachelor’s degree from an accredited college or university with major coursework in human resources, public administration, business administration, organizational development, or closely related field; and
• five years of progressively responsible Human Resources experience; or
• an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Supervisory experience preferred.
• Experience in a unionized, public-sector environment preferred.

• Possession of or ability to obtain a valid Oregon driver's license and a driving record that meets the City’s driving standards at time of job placement.
• Possession of or ability to obtain Public Sector Human Resources Association (PSHRA) Certified Professional or PSHRA Senior Certified Professional (PSHRA-SCP) within one year of job placement.
• Possession of or ability to obtain Criminal Justice Information Systems (CJIS) level 2 certification within 30 days of date of hire.

• Principles and procedures for recruitment, selection, training, classification and compensation, benefits and leave administration.
• Federal and state laws and regulations including, FMLA, EEO, and related human resources and benefits laws.
• Automated human resources systems and improving administrative processes and systems to seek best practices in leveraging technology.
• Providing exceptional and quality customer service by viewing the experience through the eyes of the customer; conducting customer needs assessments, evaluating customer satisfaction, and continually seeking improvement in service delivery.
• Methods for training program resources, human resources modeling leadership techniques, planning for resource allocations, and matrix for evaluating training effectiveness.
• Current office procedures and recordkeeping practices for managing files, records, designing forms finding was to be more productive and efficient for maximum productivity.

• Supervising, directing, coaching and training staff, resolving personnel conflicts, and effectively coordinating the activities of others.
• Mediating disputes and resolving conflict between employees and supervisors and among employees; serving as professional resource and consultant to managers, supervisors, and employees regarding the resolution of complex personnel issues requiring interpretation of City policies, procedures, collective bargaining agreements, and applicable federal, state, and local laws.
• Utilizing a broad range of technology applications in document processing, spreadsheets, databases, presentation software; retrieving information from databases and displaying data in a variety of report formats.
• Effective communication, interpersonal skills as applied to interaction with coworkers, management and the public, etc. sufficient to exchange or convey information and to receive work direction.
• Prioritizing work and strong organizational skills to be able to manage multiple competing tasks for self and direct reports.
• Using technology to maximize productivity and efficiencies.
• Establishing and maintaining cooperative working relationships with individuals and groups, be an effective collaborator in a team-centered environment and work effectively for maximum productivity.
• Using tact, initiative, and independent judgment in dealing with confidential and/or sensitive issues. 
• Preparing, compiling and analyzing data; creating and proofreading a variety of documents and/or specialized reports using proper English, grammar, punctuation, and spelling.
• Working as a contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the City and its services.
• Using logic and reasoning to identify the strengths and weaknesses of related information to develop and evaluate options and implement solutions of alternative solutions, conclusions or approaches to problems.

• Effectively use office equipment and computer software including Microsoft Office Suite, HRIS or other database management software, presentation software, document management software, and job-related software.
• Identify and develop goals, objectives, policies, and procedures for the department with the Human Resources Director.
• Work independently and as part of a team.
• Understand, apply, and ensure compliance with applicable policies, procedures, laws and regulations and exercise discretion in confidential and sensitive matters.
• Manage time effectively, prioritize multiple competing tasks, and manage a workload with frequent interruptions. 
• Communicate effectively, verbally and in writing; read and understand information and use active listening skills.
• Problem solve and review and produce information to develop and evaluate options and implement solutions. 
• Establish and maintain effective working relationships with City employees, management and supervisors, new and prospective employees, benefit providers, community service providers, and the public.  
• Plan and conduct effective management, administrative, and operational studies; plan, organize, and carry out assignments with minimal direction.
• Conduct research on a wide variety of human resources topics, including operational alternatives.
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, codes, and regulations
• Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations;
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
• Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action.
• Maintain accurate files and records; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities and meet critical time deadlines.

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The City of Albany is an equal opportunity employer and values diversity in its workforce. Women, minorities, and individuals with disabilities are encouraged to apply for City positions. Please notify the Human Resources Department if you need any reasonable accommodation or assistance with any part of our application and screening process. Hearing impaired individuals needing assistance can call the Oregon Relay Service at 800-735-2900 and provide them this phone number: 541-917-7509. All other applications are only accepted online through our vendor, NEOGOV.