Human Resources Manager

General Application Requirements:

You must submit or show proof of all the following at the time of application (unless otherwise indicated below), or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment.
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• Applicants must acquire and maintain the permission, authority, and ability to use and access information through the PA Commonwealth Law Enforcement Assistance Network (CLEAN) and National Crime Information Center (NCIC) systems.

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements:

Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE:  The application must clearly show three (3) years of full-time experience in the administration or management of human resources-related functions. (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING:  The application must clearly show a Bachelor's Degree in Human Resources, Public Administration, Business Administration, or a related field. SHRM-SCP, SHRM-CP, SPHR or PHR certification preferred.  (See NOTE under General Application Requirements regarding education/training verification.) 
• EQUIVALENCY:  Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position, based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is seven (7) years. (See NOTE under General Application Requirements regarding education/training verification.)

If you meet the qualifying requirements listed above, you will receive a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) to have your name placed on the official Civil Service eligibility list for this position. Candidates receiving job offers must pass a medical examination (when applicable) before the date of hire.

• Written:  None required for this position.
• Performance:  None required for this position.
• Medical:  None required for this position.

• Supervises, coaches, and evaluates HR Business Partners and other assigned staff, ensuring high-quality execution of recruitment, testing, classification, compensation, and policy administration functions. Provides technical guidance, training, and corrective or disciplinary recommendations as needed.
• Leads and oversees the administration of HR & Civil Service programs, including job analyses, job description development, pay and classification studies, tuition reimbursement, examinations, ensuring HRBPs maintain accurate documentation and follow established standards.
• Ensures all employment actions, examinations, and personnel processes comply with federal, state, and local laws; Civil Service Statutes; Collective Bargaining Agreements; and City policies. Provides high-level interpretation and guidance on complex regulatory, contractual, and legal issues.
• Oversees the design, development, validation, and scoring of selection procedures—including written, oral, and performance exams—ensuring best practices are applied in merit-based hiring, exam security, job-relatedness, and fairness. Consults with professional testing experts as needed.
• Oversees development of HR & Civil Service policies and procedures; directs research, analysis, and recommendations for new or revised policies to support organizational goals and legal compliance.
• Manages major HR & Civil Service projects—including selection system enhancements, process improvements, compensation initiatives, and cross-departmental efforts—ensuring HRBPs follow departmental methodologies, timelines, and quality standards.
• Directs the analysis of workforce data, including statistical studies,  EEO-4 data, exam performance metrics, and selection analytics.  Ensures data-driven insights are used to support decision-making and process improvement.