Human Resources Manager

1. Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics i.e. is flexible in presentation of profession self, has the ability to “connect” with diverse populations, and has the skills to integrate culture throughout the clinical process with respect to race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc.  (Culture is defined as membership in a group that has shared values, experiences and beliefs.)
2. Is committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
3. Works from a strength-based perspective.
4. Understands and works well with other service systems (i.e.; child protective, juvenile justice, division on aging, probation and parole), maximizes resources to assist client.
5. Recognizes that consumers come first and responds to consumers appropriately.
6. Knows and adheres to all FC Policies and Procedures, participates in either the QA Committee or a Subcommittee and/or keeps abreast of and adheres to QA policies and procedures.

1. Values and participates in the Team as a proactive member.
2. Respects others’ professional opinions and tolerates a range of feelings.
3. Able to give and receive constructive criticism.
4. Willing to take on extra work when needed (i.e. when there is a vacancy).
5. Performs required tasks according to the program philosophy, policies and procedures.
6. Is courteous, approachable, and cooperative towards co- workers, clients, support staff, and others and conducts self in a mature, competent, confident, and respectful manner.
7. Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms.
8. Practices self-compassion has a sense of humor, and possesses a healthy work/ life balance important to providing great customer service.
9. Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.).
10. In times of crisis is willing to help others and communicates urgent information quickly to supervisor / Team.
11. Maintains good attendance (i.e. Maintains FT or PT schedule as agreed upon, and attendance does not impair or negatively affect the team.)
12. Is punctual for appointments, meetings, etc.
13. Uses good judgment, practices ethical decision-making, and explores all options in problem.

1. Attends supervision with Supervisor, consistently and comes prepared.
2. Able to receive feedback and to learn from it.
3. Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change.
4. Ability to manage up and communicate potential challenges, and growth opportunities.

• Supervise and manage onboarding and new hire orientation in addition to verifying background checks, I-9 documents, driver licenses, professional licenses, and other employment requirements. and ensures
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Oversee onboarding and new hire orientation in addition to verifying background checks, I-9 documents, driver licenses, professional licenses, and other employment requirements. and ensures
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, including and not limited to maintaining the HRIS system and Online Training system.
• Review and administer agency training as assigned by Director of Human Resources Department
• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), wellness benefits and assists with benefit reporting requirements.
• Conduct benefits orientations and explain benefits self-service system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deductions (Datis, and PayCom).
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs.
• Review and respond to unemployment claim with appropriate documentation. Review monthly unemployment statements.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Monitors compliance for employee files, mandatory trainings, and verifies educational degrees, certification and professional licenses.
• Ensure distribution of required employment regulatory notices other important staff communication.
• Maintain biweekly employee reports, new hire/absentee reports and ensure paid time off calculations are accurate.  Maintain and update company organizational charts, phone directory and other requested reports as needed.
• Supports all audits coordinating with Finance and Programs with direction from Director of Human Resources
• Supervise the recruitment process including position postings, selection, prescreening interviews and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental Directors/Manager or Coordinators to understand skills and competencies required for openings.
• Assist with other Human Resources department duties as assigned by the HR Director.

• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Advanced knowledge of MS Office, HRIS systems (Datis, PayCom, & JazzHR), and comfortable learning new technology systems as needed

• Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. 

• Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc.

Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.