Human Resources Manager

JOB SUMMARY:

Responsible for all aspects of Human Resources for the assigned departments including Employee Relations, Recruiting, Training, Licensing, Processing and Union Team Member Engagement. This position will directly oversee all aspects of HR but will be intimately involved in Employee Relations. This role will serve as the primary contact between company leadership and union representatives, fostering collaboration and constructive relationships.

ESSENTIAL JOB FUNCTIONS:

• Manage and respond to grievances and disciplinary actions in accordance with union contracts and legal standards.
• Responsible for managing employee relations, recruitment, new hire orientation, licensing, processing, etc. 
• Ability to maintain effective systems with employee files, conducting interviews, administering drug tests, processing employees, employee casino licenses, and hiring requirements related to regulations.  
• Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service to all of our employees.  
• Develops and implements engaging employee events throughout the year.
• Monitors results through inspection, evaluation and analysis; makes changes if necessary to achieve end result.
• Ability to manage accountability for all team members for day to day and long term operations to include hiring, training and developing employees.
• Ability to coach, mentor and ensure appropriate performance management up to and including separation. 
• Tracks and analyzes statistical data to support goals of attracting and retaining quality employees of diverse background. 
• Oversees the employment operations and ensure accuracy of processing of internal data and records related to the HRIS system. 
• Leads department through active participation. 
• Maintains compliance with policies and procedures.
• Presents oneself as a credit to Caesars and encourages others to do the same. 
• Performs all other related and compatible duties as assigned.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

•  3–5 years of progressive HR experience, with direct involvement in labor relations or unionized environments
• Bachelor’s Degree in Business Administration, Human Resources Administration or related field or equivalent work experience strongly preferred.
• PHR/SPHR preferred. 
• Able to work on multiple projects simultaneously and handle multiple tasks.
• Ability to communicate effectively with outside agencies, vendors, and other contacts, customers, and all levels of employees.
• Must be able to work a flexible schedule including weekends, holidays and evenings.
• Good oral and written communication skills including strong organizational skills.
• Must be fluent and literate in English. 
• Ability to use a personal computer and appropriate software (Excel, Word, Power Point, Access and Microsoft Outlook).
• Ability to respond calmly and make rational decisions in emergency situations with team members, guests, and vendors.
• Ability to stand and walk for entire shift and mobility to move easily around entire property.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 20 lbs.
• Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties.
•  Able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

WORK ENVIRONMENT:

• Must be able to maneuver to all areas of the casino. 
• Must be able to obtain and maintain Virginia Lottery Permit.
• Must be able to work at a fast pace and in stressful situations. 

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.