Human Resources Manager

Under the general direction of the Human Resources Director, this position coordinates, performs, and assists the Director with complex human resource functions. The Manager provides high-level administrative oversight and leadership to the HR team, with an emphasis on staffing, onboarding, employee relations, labor relations, performance management, and compliance with State and Federal employment laws and regulations. This role supports a culture of innovation to facilitate the City’s ability to attract, retain and develop an engaged workforce in the delivery of superior services to City residents and businesses.

1. Acts as the primary professional resource and initial point of contact for City supervisors and managers to address and resolve personnel concerns, providing coaching and guidance to mitigate issues prior to escalation to the Human Resources Director.
2. Conducts thorough and objective investigations into employee complaints, grievances, and allegations of misconduct or policy violations.
3. Assists the HR Director in managing the formal disciplinary process City-wide, ensuring actions maintain due process and are aligned with City policy and collective bargaining agreement.
4. Assists the HR Director in labor relations and contract administration, including participating in negotiations, interpreting union contract provisions, and working with union officers to resolve concerns.
5. Leads all City-wide recruitment and staffing efforts, including recruitment planning, advertising, application review, and selection processes to ensure a high-quality, legally compliant workforce.
6. Manages all phases of the talent acquisition lifecycle, including drafting job descriptions, application screening, candidate interviewing, and coordinating validated testing and selection instruments.
7. Oversees and conducts orientation, onboarding and exit processes to ensure smooth transition for new and exiting employees and provides feedback for organizational development.
8. Performs and/or reviews job evaluations and classification analyses to identify appropriate pay for positions. Works with leadership to develop, edit, and update job descriptions.
9. Assists with developing policies for organizational effectiveness and employee satisfaction, including compensation and benefit systems, classification structures, recruitment, employee development and training, performance management, and policy administration/compliance.
10. Tracks and monitors key department metrics; provides statistical analysis to HR Director, as needed.
11. Assigns and delegates support tasks to staff as appropriate; ensures timely completion.
12. Facilitates or assists with special committees, programs and projects as assigned by the HR Director.
13. Works extended hours as required to accommodate needs of the department or organization, including attendance at or facilitation of evening or weekend meetings. Attends Leadership and City Council meetings, as needed. 
14. Assists HR Director with annual department budget preparation; participates in presentation to City Council.
15. Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor's degree from an accredited college or university with a major in Human Resource Management, Labor Relations, Public or Business Administration, Psychology or a related field;
• Seven (7) years of progressively responsible work experience as a human resource professional.
• Minimum of three (3) years of dedicated experience in recruitment and talent acquisition.
• Intermediate proficiency with general office computers and related business software, including Microsoft Word, Excel and Power Point; Internet and email.

PREFERRED QUALIFICATIONS

• Human Resources certification from a professional credentialing organization, such as Society for Human Resource Management (SHRM) or Public Sector HR Association (PSHRA).
• Previous supervisory or leadership experience.
• Public sector human resources management experience.
• Experience with a unionized workforce.
• Experience with human resource information systems (HRIS) and applicant tracking.  

PHYSICAL AND WORK ENVIRONMENT

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the Human Resources Director.  

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has no exposure to adverse environmental conditions.
• Work is generally in a moderately noisy office setting (e.g. business office, light traffic).