Human Resources Manager

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $72,128 - $80,900/year based on qualifications 
• Job Type: Full-Time, Exempt
• Location: North Minneapolis, MN
• Hours/Days: Monday through Friday 9:00 a.m. to 5:00 p.m. with some flexibility.  Position is hybrid with 1-2 days remote and 3-4 days in the office.
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal, DHS, credit and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements. 

BASIC FUNCTION

The Human Resources Manager leads several critical HR functions and initiatives across The Link. This position manages onboarding, HRIS systems, employee relations, and talent development. They partner with managers to ensure best practices in performance management, conduct internal investigations, and contribute to organizational culture and training strategy. The HR Manager also presents HR data and recommendations to executive leadership and plays a central role in shaping HR policy and strategy.  

ESSENTIAL FUNCTIONS

Recruitment and Retention

• In collaboration with supervisors, develop effective job descriptions and interview questions as needed 
• Train supervisors on the recruiting module and interview process  
• Partner in the development and implementation of agency recruitment and retention strategies and tactics including developing outreach strategies, participating in virtual and in-person job fairs and community engagement events, sourcing candidates, and developing and maintaining external connections 
• Conduct and manage end-to-end recruitment and onboarding process such as, job postings, coordinating background checks compliance, scheduling first day, conducting HR orientation, and initiating employee profiles in Paylocity  

Talent Management and Employee Relations

• Develop and sustain proactive relationships with managers and supervisors across all Link programs 
• Provide counsel, support and coaching to managers and supervisors regarding policies, employee performance, progressive counseling, compliance and other employee matters 
• Serve as HR contact for employee concerns and workplace issues and conduct employee investigations
• Interpret and communicate policies and procedures to managers and employees to ensure fair and consistent practices 
• Respond to employee requests for information as needed 
• Conduct exit interviews and identify themes and recommendations for improving retention. 
• Administer and manage the performance review process in Paylocity; train and support managers on effective usage  

Culture, Engagement, and HR Strategy Development

• Design and lead employee engagement initiatives, including surveys and focus groups; analyze results and present strategic recommendations to leadership. 
• Support the development and implementation of the Culture of Excellence program and other agency-wide training and culture-building efforts 
• Actively contribute to HR strategic planning and organizational development initiative

HRIS Systems Management, Compliance, & Policy

• Train staff and supervisors on the use of HRIS modules including, Recruiting, Onboarding, and Performance
• Serve as the primary point of contact and internal expert on Paylocity; resolve issues and provide ongoing support and troubleshooting 
• Create and maintain accurate and updated electronic and paper employee records 
• Manage DHS rosters and annual background check compliance 
• Track, analyze, and report on key HR metrics to inform data-driven decision-making

Benefit Administration

• Support the delivery and administration of Human Resources services related to benefits (FMLA, Workers Compensation, STD, LTD, Medical, Dental, Retirement Plan etc.) 
• Interpret benefit policies and procedures and monitor compliance with appropriate laws and regulations 
• Partner in the development of communication strategies to increase participation and enhance understanding of benefit options 
• Support employees by responding to benefit questions and concerns 

Other

• Participate on internal committees meetings and professional development training as assigned 
• Respond to requests from external sources, including government agencies and other employers

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency 
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion 
• Support the overall growth of the agency 
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn 
• Participate in special projects as necessary 
• Attend all meetings and trainings as required 
• Maintain positive and professional interactions with clients, co-workers, and all parties involved 
• All other duties as assigned     

REQUIRED:  

• Minimum of 3–4 years of relevant professional experience across multiple HR disciplines
• Demonstrated experience with conducting workplace investigations, performance management, and the onboarding process 
• Demonstrated experience with and knowledge of benefits administration 
• Demonstrated experience with and knowledge of recruiting/sourcing candidates in a rapidly changing environment 
• Demonstrated experience with HRIS systems
• Demonstrated experience in presenting complex information in an understandable way to individuals and groups 
• Demonstrated proficiency in MS O365 and MS Teams, Excel, Word, and Power Point 
• Must have strong knowledge and understanding of Human Resource concepts and employment laws 
• Ability to pass a criminal background, DHS licensing, motor vehicle and credit check  

PREFERRED:

• 4-year degree in a related field (Human Resources Management, Business Administration, Organizational Leadership, etc)
• Previous experience with Paylocity 
• SHRM or HRCI certification 
• Previous experience working in a social service agency or nonprofit 

WORKING CONDITIONS

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common spaces with a low to high noise level
• Requires ability to drive a personal vehicle

BENEFITS

The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), flex plan/HSA, vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays, and more!

COMPENSATION PHILOSOPHY 

As outlined in our Compensation Philosophy . The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles.  To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position's hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures.  The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications. 

OTHER

All agency employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, nationality, and religion. We are committed to the principle of equity and are particularly interested in receiving applications from a broad spectrum of individuals.

NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities

to this job at any time.