Human Resources Manager

To be considered for this position, applications must be filled out completely and contain all employment history. Any gaps in employment greater than 6 months should be explained in the question section of the application.

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

Human Resources Manager

JOB SUMMARY

The purpose of this position is to assist in the management and oversight of Human Resources (HR) programs and activities including: recruiting and hiring employees; administering employee classification and compensation plan; developing and administering personnel policies and procedures; directing employee recognition and communication programs; managing staff; and developing and administering the Department budget; representing the Human Resources Director in their absence; and participating in decisions pertaining to strategic, City-wide management of personnel and HR management processes.

ESSENTIAL JOB FUNCTIONS

• Supervises, directs, and evaluates assigned staff; processes employee concerns and problems; directs work; counsels, disciplines, and completes employee performance appraisals.
• Assists in overseeing the administration of City-wide Human Resources; manages City-wide personnel, policies, and procedures; advises department supervisors and City administrators regarding HR practices and issues; prepares, recommends and enforces personnel policies; drafts and/or revises personnel policies and procedures as needed or requested; conducts internal investigations; resolves and recommends solutions to sensitive HR issues; and serves as advisor to all parties involved in employee grievances or appeals. 
• Recruits personnel; reviews personnel requests from other departments and makes recommendations for new positions and/or reclassifications; prepares, analyzes and revises job descriptions; prepares and publishes advertisements for available jobs for various departments; reviews and distributes job notices; attends job fairs; administers selected testing as required, including testing for departments; verifies employment and Selective Service information; verifies credit histories; reviews job applications and submits to appropriate department; completes employment forms as required; and represents Department on various hiring boards as requested.
• Performs professional compensation administration functions; develops and maintains pay and classification system; prepares and distributes surveys; compiles, analyzes and reports survey results; presents classification recommendations to Human Resources Director and other City management as requested; receives and reviews performance appraisals for accuracy; and calculates personnel wage adjustments.
• Coordinates and conducts employee exit interviews; contacts appropriate departmental liaison for setting up interviews; administers exit interview document; informs the interviewee of all benefits and personnel related information; talks and listens to interviewee regarding why he/she is terminating employment with the City and reasons for their decision; and consults with the department director as to the content and outcome of the exit interviews.
• Monitors and coordinates employee training and development programs; receives, reviews and acts upon personnel and training requests from departments or Human Resources Director; negotiates and consults with training and service vendors regarding programs needed and programs offered; prepares training materials; conducts training programs; and coordinates training agreements with the local technical college and individual instructors. 
• Assists in the administration of City benefits plans, programs and contracts, including employee education reimbursement; develops recommendations and requests for proposal for new benefits plans; negotiates new plan contracts and coordinates implementation and administration of such; directs the processing of all claims for short- and long-term disability, workers’ compensation, and unemployment.
• Provides on-going assistance and support to City employees, supervisors, managers, and other staff regarding the correct implementation of personnel policies and procedures, the policies and procedures of employee grievances, City employee benefits, and overall employee relations; serves as mediator in special employment circumstances and grievances; and investigates employee relations issues as needed.
• Assists in managing and overseeing HR programs and activities; assists in developing, recommending, updating, and implementing policies and procedures; assists in conducting internal EEO investigations and preparing reports; conducts, prepares and assists with employee benefits meetings, new hire documents, and other Department activities as requested.
• Ensures compliance with all personnel laws and ordinances; interprets and applies FLSA guidelines; coordinates and conducts training regarding personnel ordinances, drug and alcohol polices and sexual harassment prevention; and conducts new hire orientation.
• Attends various meetings, serves on committees, and makes presentations or speeches as needed; represents the City and HR Department at meetings with outside organizations and individuals; and serves on various employee boards and committees.
• Communicates with supervisor, City officials and employees, vendors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
• Prepares or completes various forms, reports, correspondence, charts, budget documents, spreadsheets, presentations, training materials, policies and procedures, performance appraisals, or other documents.
• Receives various forms, reports, correspondence, wage and classification data, claims activity reports, statistical data, invoices, leave requests, job applications, codes, ordinances, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
• Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new products, methods, trends and advances in the profession; reads professional literature; maintains professional affiliations; and attends workshops and training sessions as appropriate.
• Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, including the use of word processing, spreadsheet, database, or other system software.

ADDITIONAL FUNCTIONS

Education and Experience:

Requires a bachelor’s degree in Human Resources, Business Administration or related field. Five (5) years of progressively responsible experience in human resources to include employee relations, classification and compensation, and recruitment. 

Licenses or Certifications:

Must possess and maintain a valid driver’s license.   

Special Requirements: 

None.

Knowledge, Skills and Abilities: 

• Knowledge of Human Resources management principles.
• Knowledge of pay, back ground checks, employment, drug screens, and other related HR laws and regulations.
• Knowledge of City policies and procedures.
• Knowledge of training and development principles.
• Knowledge of customer service principles.
• Skill in interviewing.
• Skill in administering programs.
• Skill in managing others.
• Skill in developing and delivering presentations and training programs.
• Skill in negotiating.
• Skill in communicating, both verbally and in writing.
• Skill in performing addition, subtraction, multiplication and division; calculating decimals, percentages, and fractions; computing discounts, interest, and ratios; and calculating surface areas, volumes, weights, and measures.
• Ability to pay attention to details.
• Ability to establish rapport.
• Ability to listen.
• Ability to develop teamwork.
• Ability to face adversity head on.
• Ability to provide effective feedback, both negative and positive.
• Ability to rally support for a vision.
• Ability to coordinate, manage, and/or correlate data.  
• Ability to perform in a supervisory capacity over assigned employees.
• Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Ability to apply principles of influence.
• Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

PHYSICAL DEMANDS

The work is light work.  The employee is frequently required to apply 10 pounds of force to move objects. The employee is occasionally required to exert up to 20 pounds of force to move objects. Additionally requires: handling, hearing voices and distinguishing among sounds, manual dexterity, mental acuity, reaching, speaking, standing, expressing ideas by the spoken word, and visual acuity in data. Tasks may require the ability to:  sit for extended periods of time at a keyboard or work station.

WORK ENVIRONMENT

Work is performed in office or meeting room settings without exposure to adverse environmental conditions. Work is performed dealing with crisis situations that require making decisions involving people, resources, and property.

The City of Myrtle Beach has the right to revise this job description at any time. This 

 description does not represent in any way a contract of employment.

Equal Opportunity Employer

The City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.

For questions regarding this position or the application process, please contact the City of Myrtle Beach Human Resources Department at 843-918-1114 or humanresources@cityofmyrtlebeach.com.