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Human Resources Manager

Healthcare Outcomes Performance Company
Full-time
On-site
Jacksonville, Florida, United States
HR Leader

ESSENTIAL FUNCTIONS

  • Educates/advises the management team with regards to company policies and procedures, including employee relations issues, corrective action process, conduct, and the termination process.
  • Oversees and facilitates peer-to-peer and employee-manager discussion mediations. Promotes and practices an open-door policy to encourage management and employees to discuss employee relations issues and grievances.
  • Responsible for the oversight of the administration of benefit leave programs to include FMLA/IFMLA, Personal, Military Leaves of Absences, Short/Long Term Disabilities, and Workers’ Compensation.
  • Administers and maintains the company’s benefit programs to include coordinating with vendors and the broker to secure medical, dental, vision, and other ancillary benefits. Assists and ensure the Benefits Committee members have communicated changes in policies, plans and keeps the team up to date on benefits compliance initiatives to ensure filings are completed on time to carriers and respective government agencies. Reviews plan changes annually along with the Benefits Committee to ensure cost-effectiveness and employee satisfaction. Drives annual Benefits Open Enrollment efforts in collaboration with Sr. Director, HR. 
  • Develops, recommends, updates, and implements policies and procedures; prepares and maintains a handbook on policies and procedures.
  • Oversees the development and maintenance of job descriptions in collaboration with HR Generalist/Talent Acquisition to ensure positions are placed in the FLSA categories and adhere to varying state and federal labor laws.
  • Oversees the responses to state agencies regarding all unemployment claims; represents the organization at agency hearings and investigations as appropriate.
  • Works directly with management to evaluate and coordinate annual HR compliance training for employees and new leader development.
  • Oversees and recommends new efforts for employer-based programs, including the company Wellness Program.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Files EEO-1 annually; maintains other records, reports, and logs to conform to EEO regulations.

EDUCATION

  • A bachelor’s degree in Human Resources or Business Administration and/or 10+ years of progressive Human Resources management experience is required.
  • Professional in Human Resources (PHR) certification or Senior Professional in Human Resources (SPHR) preferred.

EXPERIENCE

  • 10+ years of progressive experience in benefits administration, employee relations, compensation, and multi-state employment and labor law interpretation.
  • 5+ years of experience preferred in the healthcare industry.

KNOWLEDGE

  • Knowledge of federal and multi-state employment/labor laws and human resources policies.
  • Knowledge of compensation/benefits administration.
  • Knowledge of payroll/UltiPro HRIS system/benefits administration platforms.

SKILLS

  • Skill in maintaining current knowledge with regard to employment, employee relations, compensation, and government regulations.
  • Skill in gathering/analyzing objective and subjective data regarding employee relations in efforts to facilitate resolution.
  • Skill in advising/educating managers and supervisors on Human Resources best practices including employee education, motivation, development, and discipline/termination.
  • Skill in effectively communicating with employees and management both in oral and written form.
  • Must be proficient in Excel, Outlook, Word, PowerPoint, and general internet research; previous experience and knowledge of HRIS systems and/or HRIS implementation and/or benefit administration platforms is a plus.