Human Resources Manager

Position Snapshot/A Day in the Life: 

The Human Resources Manager with the City of Fontana is fast-paced, hands-on, and central to keeping the organization running smoothly. Reporting directly to the Director of Human Resources & Risk Management, the HR Manager leads a wide range of advanced, confidential, and highly responsible HR functions while providing both direct and indirect supervision to the HR team. 

Each day brings a balance of strategic planning and operational leadership. The HR Manager oversees recruitment and selection efforts, ensures classification and compensation systems remain competitive and equitable, and guides salary administration with consistency and accuracy. They work closely with employee and labor relations matters—interpreting MOUs, addressing workplace concerns, supporting supervisors, and ensuring due process is followed. 

The HR Manager also leads benefits administration, partners in the management of HRIS functions, and supports performance management and employee engagement initiatives. Training and development needs are assessed and addressed through practical, forward-thinking solutions.

As the division’s office manager, the HR Manager ensures the department’s daily operations stay organized, efficient, and responsive. Throughout the day, they work in close partnership with the Risk Management team and provide steady, reliable support to the HR Director.

This role is suited for someone who can pivot with ease, lead with clarity, and uphold the City’s standards of service while managing multiple high-level HR responsibilities.

• Participates in the development, implementation, and management of the Department’s new or revised human resources programs, systems, procedures, and methods of operation.
• Manages the administration of the employee and labor relations activities, discipline, and grievance processes.
• Manages recruitments and selection, screens employment applications, and ensures applicants meet or exceed minimum qualifications; assess, interviews, and evaluates candidates according to qualifications and provides coordination for volunteers.
• Develops, curates, and proctors written exams and technical interviews; improves testing methods utilized; collects, monitors, and analyzes testing results.
• Manages, supervises, directs, supports, and evaluates clerical and technical staff; provides performance feedback and handles disciplinary actions and terminations.
• Establishes and maintains effective working relationships with contractors, consultants, and vendors to support contract negotiation, implementation, and ongoing coordination, with guidance from leadership as needed.
• Develops, curates, administers, and coordinates city-wide training programs.
• Interprets, clarifies, and develops personnel policies and procedures; responds to requests for information and assistance from employees, management, outside agencies, and the public.
• Coordinates assigned activities with those of other departments and outside agencies and organization; responds to requests for information and advises City departments, outside agencies, and the general public on City personnel rules and regulations.
• Coordinates, manages, and administers a variety of special programs and departmental projects. 
• Communicates effectively, both orally and in writing. 
• Demonstrates initiative and independently manages workload to meet established deadlines with minimal supervision. 
• Establishes and maintains cooperative working relationships with those contacted in the course of work. 
• Maintains prompt and regular attendance. 
• Sound judgment and attention to detail. 
• Performs any other tasks or functions deemed necessary to the daily operations of the employer; employer reserves the right to modify this job description as necessary. 

• Principles, methods and procedures utilized in Human Resources management.
• Applicable federal and state laws and regulations.
• Principles and practices of public personnel administration.
• Understanding of organizational policies, procedures, and best practices.
• Principles of organization and management.
• Statistical concepts and methods.
• Principles and practices of budget administration.
• Effective supervisory and personnel management practices and procedures.
• Effective customer service techniques and principles.

• Use a personal computer, telephone, and other electronic devices, to access information, complete documentation, and communicate effectively.
• Understand and follow both oral and written instructions accurately.
• Identify issues, evaluate data, and implement effective solutions (problem solving).
• Manage multiple priorities and meet deadlines.
• Work collaboratively with others in a team environment. 
• Make sound decisions in a timely manner. 
• Manage and resolve conflicts or disagreements constructively. 
• Supervise, motivate, and train members effectively. 
• Ability to perform tasks accurately and thoroughly, with a focus on quality.

Incumbents are required to complete a Statement of Economic Interest Form (700 Form) annually and ethics training bi-annually, pursuant to AB 1234.