Human Resources Manager – Multi-Site Operations

About Diamond Braces

Diamond Braces is a fast-growing, multi-location orthodontic organization focused on operational discipline, measurable performance, and scalable systems. We operate with clear standards, strict accountability, and consistent execution across all offices.

Position Summary

We are seeking a decisive HR Manager who understands operations, benefits, labor law, and enforcement — and is prepared to protect standards across a multi-site healthcare organization.

This role is responsible for policy enforcement, compliance oversight, benefits administration, recruiting discipline, and workforce accountability.

This is not a passive HR role.
This position requires leadership, documentation discipline, and the ability to act when standards are not met.

On-Site Requirement

This role is fully on-site for the first 90 days.

Hybrid consideration may be evaluated after 90 days based strictly on performance, documentation quality, and operational control.

Core Responsibilities

1. Policy Enforcement & Employee Relations

• Enforce company policies across all locations

• Issue and oversee corrective action documentation

• Conduct internal investigations

• Oversee legally compliant terminations

• Ensure managers follow documentation standards

2. Labor Law & Compliance

• Maintain compliance with federal and state labor laws (NY/NJ preferred)

• Oversee wage/hour compliance

• Manage FMLA, ADA, leave administration

• Maintain audit-ready employee files

• Reduce organizational legal exposure

3. Benefits Administration

• Oversee health, dental, vision, and retirement benefits

• Manage open enrollment

• Coordinate with vendors and brokers

• Ensure accurate payroll-benefit alignment

4. Operational HR Oversight

• Understand staffing models and labor cost impact

• Identify workforce inefficiencies

• Partner with leadership on workforce planning

• Support scalable HR systems within UKG

5. Recruiting & Retention Oversight

• Audit hiring documentation and interview discipline

• Track 30/60/90-day retention

• Identify turnover risk patterns

• Hold managers accountable for hiring quality

Required Qualifications

• 5+ years HR management experience in multi-site healthcare or service environment

• Strong working knowledge of federal and state labor law

• Experience handling investigations and employee discipline

• Experience managing benefits administration

• Experience with HRIS systems (UKG preferred)

• Strong documentation discipline

• Comfortable addressing non-compliance directly

Ideal Candidate Profile

• Decisive and structured

• Calm under pressure

• Comfortable with difficult conversations

• Analytical and operationally aware

• Protects the organization first

Benefits

• Competitive compensation

• Health, dental, vision insurance

• Paid time off

• 401(k)

• Growth opportunity within expanding organization

Legal Statement

Diamond Braces is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs, without regard to legally protected status.

This job description is not a contract and may be modified to meet business needs. Employment is at-will in accordance with applicable law.

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