Human Resources Manager - Yankee Stadium

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

THE VENUE 

When the new Yankee Stadium opened in 2009, it was an instant icon. The mission was clear as we had to install all of the traditional elements of the old stadium, but with a modern flare and visionary stadium amenities. The stadium is equipped with multiple private club areas, concessions areas and more than 425 points of sale. This has allowed Legends to define a new standard for the premium ballpark dining experience, deliver the freshest and hottest concessions food and keep lines shorter allowing the Guest to get back to their seats and enjoy the game. Over 250 culinarians work in 17 kitchens where food is prepared from scratch to provide the freshest quality ingredients and menu selections on a daily basis. Menus are rotated every day to enhance guest satisfaction and satisfy even the most discriminating palette. These food and merchandise innovations were coupled with a maniacal focus on the Guest Experience. The front-line staff is continually trained to deliver the seven pillars of Legends’ Customer Service program. This training is reinforced with a positive reward and recognition program and bolstered with daily guest satisfaction and secret shoppers surveys with feedback delivered real-time to front line management. 

THE ROLE 

The Human Resources Manager for Legends at Yankee Stadium is an integral part of delivering our promise to our guests. The Manager will be responsible for executing the strategy and assisting with full employee lifecycle processes. They will partner with the General Managers and Regional Human Resources Director on key initiatives that drive customer satisfaction, operational excellence and business performance. Key Responsibilities include but are not limited to: 

ESSENTIAL FUNCTIONS 

• Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented. 
• Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs. 
• Ensures company compliance with all existing governmental and labor reporting requirements. 
• Partners in the preparation of required documentation for compliance with all state and federal laws. 
• Lead employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general grievances or concerns. 
• Ensures correct administration of Collective Bargaining Agreement and participates in grievance process as requested. 
• Partnership in the processing of worker’s compensation claims, leaves of absences, benefits administration.
• Develops and facilitates talent development materials and initiatives.
• Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership.
• Demonstrate thought leadership and suitable judgment in making HR related business decisions
• Ensures optimum staffing levels exist throughout the unit at all times for operational success.
• Leadership and administration of full employee lifecycle process at assigned venue.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree preferred.
• 3+ years of varied human resources experience.
• 2+ years of people supervisory experience.
• Extensive working knowledge of federal and state labor law including worker’s compensation, workplace safety, EEOC, NLRB and FLSA.
• Superior computer skills including hands-on HRIS and ATS experience.
• Must be comfortable presenting to small and large audiences.
• Demonstrated ability to forge meaningful interpersonal relationships across functions, industries and in local communities.
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously.
• Proven ability to influence and gain credibility with all levels of employees and customers both internal and external.
• Must possess excellent oral, written and listening communication skills and the ability to prioritize and execute in a deadline-oriented environment.
• A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extend hours due to business requirements including late nights, weekends and holidays.
• Experience in union work environment preferred.
• Comfortable working in a matrix leadership environment

COMPENSATION

Competitive salary range $65,000 - $70,000 commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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