Quality Training Manager
TeleSolv Consulting
2 months ago
Full-time
On-site
Lee's Summit, Puerto Rico, United States
HR Leader
Six Sigma Black Belt certification (must possess or obtain within 180 days of contract award).
Responsibilities:
- Oversee all quality assurance functions within assigned task areas.
- Lead and supervise a team of quality auditors and tutors.
- Develop, implement, and monitor internal procedures to ensure compliance with Government regulations and policies.
- Coordinate operational and administrative activities related to quality programs.
- Ensure effective delivery of training and audit outcomes to support contract performance standards.
Skills, Knowledge and Expertise:
- Demonstrated expertise in quality control operations management.
- Ability to develop, update, and monitor internal procedures for compliance.
- Strong coordination skills for administrative and operational activities.
- Leadership experience directing teams in audit and/or training environments.
Benefits:
TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.