Regional Clinical Training Manager (Full-time)

We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. 

• Fastest growing chain of aesthetic treatment centers in The United States!
• 18 locations and growing
• 7 different types of treatments in 1 shop
• Our current eNPS (Employee Net Promoter Score) score of 62—Excellent—Exceptional employee's satisfaction and loyalty, showcasing a strong and positive work culture.

The Regional Clinical Training Manager at OrangeTwist plays a pivotal dual-role encompassing both clinical training and direct patient care. This individual is responsible for upholding the highest standards of clinical excellence, safety, and patient satisfaction across designated OrangeTwist locations. As a leader and mentor, the Regional Clinical Training Manager will coach and develop clinical staff, ensure regulatory compliance, oversee adverse event responses, and lead educational and training initiatives on aesthetic procedures. Simultaneously, this role involves performing aesthetic treatments including injectables, lasers, and other non-invasive procedures, ensuring the Trainer remains an expert practitioner while modeling best-in-class care and results.

Location(s):

• 5925 Convair Dr #545, Fort Worth, TX 76109
• 3062 Texas Sage Trail, Fort Worth, TX 76177
• 5331 E Mockingbird Ln #130, Dallas, TX 75206
• 1101 Shoal Creek Suite 120, Highland Village, TX 75077
• 8701 W University Dr Suite 150, McKinney, TX 75071

Schedule: 5 days a week, minimum 4 weekend days a month

What You Will Do:

• Training:
  • Provide clinical leadership to ensure that OrangeTwist treatments are performed safely, ethically, and in compliance with all medical practices
  • Coaching, training, and mentoring providers and clinical staff.  Providing clinical guidance and answering medical questions as they arise
  • Issuing approvals/sign-offs for providers to start performing designated treatments following observation of their demonstrated skill
  • Supporting the development of treatment protocols when needed
  • Ensuring the adherence to all OrangeTwist protocols and policies by clinical staff
  • Ensuring patient safety and satisfaction through clinical training and mentoring
  • Supporting adverse event management (including client communication, determining clinical response to adverse events, etc.)
  • Supporting efforts regarding regulatory compliance (e.g., OSHA, HIPAA, state medical board)
  • Managing regional clinical staff performance, including evaluations, feedback, and corrective action processes
  • Ensuring consistency and quality of treatment outcomes across OrangeTwist
  • Facilitating live clinical training and education
    • Teaching injection techniques (e.g., neuromodulators, dermal fillers)
    • Training on all OrangeTwist treatment modalities.
    • Training on safety protocols, anatomy, and complication management
    • Providing hands-on training during workshops or private sessions
• Aesthetic Provider:
  • Conducting consultations and developing treatment plans
  • Performing Good Faith Exams
  • Administering injectables (Botox, dermal fillers), lasers, microneedling, etc.
  • Documenting treatments and patient progress
  • Educating patients on pre- and post-care
  • Managing any side effects or complications
  • Staying trained and certified on all current treatments and technologies

Qualifications:

• Valid State license to practice as a Physician Assistant 
• - OR - 
• Valid State license to practice as a Registered Nurse 
• - AND -  
• Valid State license to practice as a Nurse Practitioner 
• Current, unrestricted medical license to practice in the State  
• 2+ years in a clinical leadership and/or training role, ideally in a multi-location practice setting
• Experience with regulatory compliance (e.g., OSHA, HIPAA, state medical boards) and incident management
• BLS (Basic Life Support) certification required
• DEA number preferred 
• Additional Specialized training in medical aesthetics and injectables
• Minimum 5 year’s experience with neuromodulators, dermal filler injections, and other cosmetic treatments