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Senior Employee Relations Partner

Robert Half
Full-time
Remote
United States
$94,000 - $142,000 USD yearly
HR Professional

Who We Are

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring a Senior Employee Relations Partner to join the HR Compliance department. 

Reporting to the Senior Manager, HR Services, the Senior Employee Relations Partner is an individual contributor role within a centralized Employee Relations (ER) function supporting the U.S. and Canada Regions. This role serves as a trusted advisor and subject matter expert, collaborating closely with Corporate and Field HR Business Partners, HR Centers of Expertise, and the Legal department to manage complex employee relations matters.

The incumbent ensures compliance with employment laws, promotes fairness, mitigates risk, and upholds Robert Half’s culture and values. Key responsibilities include conducting workplace investigations, managing accommodation requests in accordance with federal and state regulations, analyzing case data to identify trends, and delivering training on ER topics.

What You'll Do

Employee Relations Case Management

  • Exercise sound judgment and critical thinking to develop solutions and recommendations during internal investigations. Manage individual cases and mentor peers.

  • Apply deep knowledge of HR programs and policies to ensure consistency and quality in investigations. Clearly communicate company policies and help employees understand potential violations and available resources.

  • Use discretion and professionalism to address and resolve sensitive issues, reinforcing trust in the company’s approach to HR investigations.

  • Partner with HR Business Partners and business leaders to develop and implement ER strategies that foster a positive and inclusive work environment.

  • Stay current on HR best practices, procedures, and applicable labor laws.

  • Resolve sensitive employee relations matters in alignment with company policies and legal requirements. Investigate and address employee concerns, identify root causes, and escalate when appropriate.

  • Conduct thorough investigations using effective techniques and ensure accurate documentation of findings.

  • Gather and analyze relevant information, including employee interviews, and escalate issues to appropriate stakeholders when necessary.

  • Summarize complex investigations and provide well-reasoned recommendations to the Legal department.

  • Collaborate with district leaders, field HR Business Partners, and Legal to ensure comprehensive case management. Follow up with leadership on action plans and training as needed.

  • Design and deliver Employee Relations training sessions for employees and leaders.

Workplace Accommodations

  • Serve as a subject matter expert on ADA compliance, ensuring all accommodation requests are handled in accordance with federal, state, and local laws.

  • Manage the end-to-end ADA accommodation process, including intake, documentation, interactive dialogue, and implementation of reasonable accommodations.

  • Engage in timely and confidential communication with employees, managers, and healthcare providers to assess accommodation needs and determine appropriate solutions.

  • Maintain accurate and confidential records of all accommodation requests and outcomes in accordance with company policy and legal requirements.

  • Collaborate with internal stakeholders to evaluate and implement accommodations effectively.

  • Provide training and guidance on ADA compliance and best practices in supporting employees with disabilities.

HR Solutions Center

  • Serve as backup support for the HR Solutions Center, answering incoming HR-related questions and providing guidance as needed.

  • Act as backup for employee complaints and employee safety concerns. Demonstrate patience and professionalism while obtaining information to follow up on the matter.

  • Handle employee safety concerns with calmness, providing guidance, resources, and escalating as appropriate.

Data Analysis & Reporting

  • Prepare and analyze quarterly reports on Employee Relations and ADA activity.

  • Review findings with HR Business Partners and identify trends and future ER initiatives.

  • Prepare reports and presentations for senior leadership on ER activities and outcomes.

Policy & Training

  • Interpret and apply HR policies, procedures, and employment laws.

  • Support employees in understanding workplace policies and resolving concerns.

  • Designs and delivers employee relations training to equip leaders with knowledge to effectively handle workplace issues and ensure compliance with company policies and employment laws.

What You'll Need

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

  • Minimum 7 years of HR experience, preferably as an HR Generalist, HR Business Partner, or Employee Relations Partner.

  • At least 5 years of experience gathering, researching, analyzing, and resolving complex employee relations issues (including behavioral, performance, and policy violations).

  • Strong knowledge of Federal employment and labor laws; knowledge of California Employment and Labor Laws preferred.

  • Solid understanding of HR best practices with ability to collaborate and share best practices with key partners (leaders, HRBPs, Legal).

  • Exceptional interpersonal, communication, and conflict resolution skills.

  • Ability to handle sensitive matters with discretion and professionalism.

  • Experience working in a fast-paced, matrixed organization is a plus.

  • Key skills needed: Business Acumen, Change Management, Data Driven Decision Making, Collaboration and Influencing, Coaching, Adaptability and Agility.

Preferred Certifications

  • SHRM-SCP, SPHR/PHR, or equivalent certifications.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus.

$94,000.00 - $142,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.