Senior HR Coordinator

Position Summary:

As we continue to grow and evolve, we are excited to add a new member to our already dynamic and people-focused HR team. The Sr. HR Coordinator/Generalist will serve as a dedicated HR partner to designated departments, supporting all aspects of the employee lifecycle-from recruitment and onboarding to engagement, retention, and employee relations.

Working closely with the Director of HR and department leaders, this role ensures proactive, responsive, and high-touch HR support tailored to the needs of each functional area. You will be joining a collaborative team that values trust, responsiveness, and continuous improvement, with a shared goal of delivering a best-in-class employee experience.

This role is ideal for an experienced HR professional (4–6 years) who thrives in a fast-paced, operationally complex environment and is passionate about driving culture, engagement, and organizational impact.

Key Responsibilities:

Department Partnership & People Support

• Act as the primary HR point of contact for designated departments (e.g., Production, Maintenance, Warehouse)

• Build strong relationships with frontline associates and department managers to provide timely, effective HR support

• Support employee relations efforts, including coaching, investigations, documentation, and conflict resolution

• Partner with department leaders on performance management, retention strategies, and engagement efforts

Recruitment & Onboarding

• Lead full-cycle recruitment efforts for assigned departments, ensuring timely hiring of qualified candidates

• Collaborate with hiring managers to define roles, screen applicants, conduct interviews, and manage the offer process

• Coordinate and facilitate effective onboarding experiences that accelerate ramp-up and retention

Engagement & Culture

• Conduct weekly touchpoints with department managers to assess team morale, challenges, and workforce dynamics

• Champion a culture of open communication, accountability, and recognition across assigned departments

• Roll out and analyze quarterly employee pulse surveys and engagement assessments

• Use data to identify trends, recommend actions, and partner with leadership on improvement initiatives

Operational Excellence

• Maintain accurate and compliant documentation across HRIS, personnel files, and employee communications

• Monitor and support attendance, performance reviews, and disciplinary processes with consistency and fairness

• Support the Director of HR in preparing reports, analyzing trends, and identifying workforce opportunities or risks

• Assist with compliance and policy implementation, ensuring adherence to labor laws and company standards

Strategic HR Initiatives

• Participate in broader HR projects such as succession planning, career pathing, DEI initiatives, and training programs

• Support the development and rollout of new HR programs and policies that enhance organizational effectiveness

• Contribute to change management efforts during periods of organizational growth and transformation

Qualifications:

Education & Experience

• Bachelor's degree in Human Resources, Business, or related field (or equivalent experience)

• Must have 4–6 years of progressive HR experience, with demonstrated strengths in recruiting, employee relations, and engagement

• Experience supporting diverse operational teams (manufacturing, warehouse, production) strongly preferred

Skills & Competencies

• Strong interpersonal and communication skills; able to build trust and credibility at all levels

• Highly organized with excellent time management, follow-through, and prioritization skills

• Analytical and data-driven; capable of using metrics and surveys to drive decisions and improvements

• Proactive and solutions-oriented; able to navigate complex situations with empathy and professionalism

• Solid knowledge of HR best practices, employment law, and compliance standards

• HRIS and applicant tracking system (ATS) experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• English language and knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

WORK AUTHORIZATION

• Must be authorized to work in the U.S. as a pre-condition of employment.

EEO STATEMENT

• Bright Innovation Labs is an equal opportunity employer. Bright Innovation Labs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

OTHER DUTIES

• Subject to change.