Senior HR Generalist

The City HR Department has an opportunity for a Senior HR Generalist position to join the team.

This senior role will provide strategic HR guidance and comprehensive support to all city departments serving as subject matter expert in HR general administration and leading learning and development programs. The Senior HR Generalist independently manages complex projects, leads initiatives that impact the entire city, and serves as a key advisor to management on complex employee relations and compliance matters. 

The successful candidate will have effective HR competencies including:

• Responsible and fair
• Ensure Confidentiality
• Develop & maintain respectful working relationships
• Strategic Thinking & Analytical Skills
• Leadership & Motivation
• Problem Solving & Adaptability
• Communication
• Planning & Organizing

Strategic HR Administration

• Serve as subject matter expert and advisor to management on complex HR matters including employee relations, compliance, compensation, and organizational development.
• Lead strategic HR initiatives and projects that impact organizational effectiveness.
• Participate in long-range planning for HR programs and systems.
• Identify opportunities for process improvement and lead implementation of solutions.
• Represent the HR department in cross-functional leadership meetings and committees.
• Provide mentorship, guidance, and training to HR team members and supervisors.
• Conduct complex performance investigations including attendance issues, policy violations, and performance deficiencies.
• Coach managers and supervisors on delivering effective feedback, conducting difficult conversations, and managing performance issues.
• Research, draft, and recommend new or revised HR policies, procedures, and employee handbook content.

Training and Development Programs

• Design, develop, and implement comprehensive training programs for all employee populations including new hire orientation, regulatory compliance training, leadership development, and technical skills training.
• Facilitate training sessions and workshops for groups ranging from small teams to all-company meetings.
• Evaluate training effectiveness through assessments, surveys, and performance metrics.
• Manage and optimize Learning Management Systems including content management, user administration, and reporting.
• Coordinate with external training vendors and consultants as needed.
• Oversee and administer the Tuition Reimbursement program including eligibility determination, approvals, and compliance tracking.

Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to human resources, business administration, business management or other closely related field. 

Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for five years.

Human Resources Certification is preferred and can be obtained after employment.

• Knowledge of personnel policies and procedures.
• Knowledge of city recruitment and hiring practices.
• Knowledge of federal and state employment laws.
• Knowledge of city payroll processes.
• Knowledge of employee benefits administration principles.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.