Senior Human Resources Business Partner

Under general supervision from the Human Resources Director, the Senior Human Resources Business Partner performs a full range of professional level human resources functions including recruitment and retention, benefits administration, employee relations, labor relations, recordkeeping/administration, and general human resource functions.  All duties must be performed at the highest level of quality, with emphasis on providing exceptional customer service to internal and external customers. A Senior HR Business Partner takes on a higher level of complexity, managing strategic initiatives and specialized functions such as benefits, HRIS, wellness programs, and compensation and classification projects. The Senior HRBP role further expands on these responsibilities, adding leadership in driving organizational change and developing advanced HR strategies. 

Distinguishing Characteristics
The Senior HR Business Partner takes on more complex and strategic HR initiatives, including specialized areas like benefits, HRIS, wellness, and compensation. This role operates with minimal oversight, often supervising HRBP and other junior HR staff. The complexity of their work is significantly higher, as they tackle high-level HR challenges, provide strategic guidance, and drive organizational change efforts. Senior HR Business Partners exercise considerable discretion in decision-making, with a focus on shaping and implementing HR strategies that align with organizational goals.
The individual in this position is designated as a Confidential Employee and will be privy to highly confidential and sensitive information on internal District matters pertaining to the decision-making process on matters relating to potential and current litigation, labor relations and/or personnel and employment, and other items of general legal and/or liability concerns. 

Supervision Received and Exercised
The Senior Human Resources Business Partner operates with minimal supervision, reporting to senior leadership, and may supervise junior Human Resources staff or teams, providing direction on complex HR matters and strategic initiatives.

Working Conditions
Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations as required.  Due to the unique nature of the agency’s activities this position must be able to work a flexible schedule that includes evenings, weekends, and holidays. This includes both on-call as well as on-site availability response during emergencies.

Essential Functions
Duties may include, but are not limited to, the following:

• Leads Strategic HR Initiatives: Takes ownership of high-impact HR projects and initiatives, aligning them with the organization’s strategic goals and driving cross-functional collaboration to ensure successful execution.
• Primary Point of Contact for Senior Leadership: Serves as the dedicated HR advisor to senior leaders, providing expert guidance on complex HR issues, organizational development, and leadership strategies.
• Manages Complex Employee Relations Matters: Handles advanced employee relations cases, including investigations, conflict resolution, and legal compliance, ensuring alignment with company policies and employment laws.
• Benefit Administration: Administers daily activities, as well as monthly premium billing, relative to employee benefit plans. Additionally manages our Annual Open Enrollment process. Provides support and assistance to participants regarding questions or problems with benefit-related issues, maintaining the highest standard of service.
• Leave Administration: Administers and oversees tracking for employee leaves of absence from inquiry through approval and return, including but not limited to FMLA, CFRA, PDL, etc.   Ensures compliance with applicable laws, regulations, and District policy/procedure.
• Drives Organizational Change Management:Leads change management efforts for large-scale organizational initiatives, including restructuring, culture transformation, and workforce planning, ensuring smooth transitions and employee engagement.
  • Oversees Talent Management and Succession Planning: Develops and implements talent management strategies, including succession planning, leadership development and training, and workforce planning, to build a robust NCTD talent pipeline. Facilitates the administration of the District’s performance evaluation process for probationary and routine employee performance reviews; ensure compliance with associated policies/ procedures.
• Data-Driven Decision-Making: Utilizes advanced HR analytics and metrics to identify trends, assess program effectiveness, and provide strategic insights to guide decision-making at the executive level.
• Strategic Thinking: Exhibits the ability to think critically and strategically, anticipating future HR challenges and opportunities, and crafting proactive solutions that align with long-term business goals.
• Change Leadership: Shows exceptional ability to lead and inspire others through periods of significant organizational change, maintaining morale, and driving alignment with new strategic directions.
• Support Organizational Transformation Initiatives: Partner with leadership to facilitate NCTD’s ongoing organizational changes, including the transition of rail operations in-house and the integration of new leadership, ensuring alignment with the agency’s strategic vision.
• Lead Employee Engagement and Retention Efforts: Develop and implement strategies to enhance employee engagement, address voluntary and involuntary separations, and improve retention rates, particularly during periods of significant change.
• Provide Expert Guidance on Labor Relations: Serve as the key HR advisor on labor relations issues, working closely with union representatives and management to navigate collective bargaining, grievance resolution, and contract administration. 
• Provide Coaching and Mentorship: Possesses strong coaching and mentorship skills, guiding Human Resources Business Partner team members in their professional development and enhancing their HR competencies.
• Training Human Resources Business Partner and Knowledge Transfer: The Senior HR Business Partner is expected to take an active role in training and developing Human Resources Business Partner team members, sharing knowledge, best practices, and expertise to build a strong, capable HR team. This includes facilitating regular knowledge transfer sessions and providing ongoing support as HRBP members grow in their roles.
• Backing Up the Director/Chief: The Senior HR Business Partner is also responsible for providing support to the HR Director, and/or Chief as needed, stepping in to handle high-level tasks, represent the HR function in key meetings, and ensure continuity of leadership during their absence.
• Performs other related duties as assigned.

Experience/Education

• Bachelor’s degree in human resources or related field required.
• Minimum seven (7) years prior directly relevant experience, including experience in a unionized environment.
• Bilingual in English/Spanish a plus but not required.
• Previous transit and/or public sector experience highly desired.

• Possession of and the ability to maintain a California driver’s license, Class C, with less than 6 points in the preceding 36-month period, and no DUI violations in the prior 7 years.
• Maintain compliance with the District’s policy regarding Conflict of Interest and Ethics. 
• Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
• Must be able to become Roadway Worker Protection (RWP) qualified on NCTD-owned railroad properties.
• SPHR, PHR, SHRM-CP, SHRM-SCP or must be able to obtain within 1 year of employment.   

• Strong knowledge of principles and practices of human resource administration in the areas of employment, compensation, benefits, employee relations, and training.
• Experience working with benefit plans including retirement and insurance.
• Ability to keep information confidential and handle difficult situations with diplomacy and tact.
• Strong analytical and problem-solving skills.   
• Ability to work under pressure and organize work to deliver high-quality products within established deadlines in a rapidly changing environment. 
• Exceptional written and oral communication skills, including the ability to establish cooperative relations with diverse personnel both within and outside NCTD.  
• Demonstrated above-average proficiency in computer software programs, particularly the Microsoft Office Suite.  Experience with HRIS and Enterprise Resource Planning systems plus.  

Physical Requirements  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions, work with office equipment, and periodic lifting of up to 25 pounds is required.  Ability to hear, see and to communicate verbally to exchange information.   Ability to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way.  May be subject to fumes, odors, dusts, gases, chemicals.   Ability to walk, climb, balance, bend, carry, push, reach, sit, and stand.

Machines / Tools / Equipment

• Ability to operate a personal computer and Microsoft Office Suite programs.
• Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone. 
• Ability to carry and operate a mobile on-call device.

Application Information:  All applicants must complete and submit an online application at www.gonctd.com/careers.   A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.  Salary based upon experience, not to exceed midpoint of stated range.  NCTD is an Equal Opportunity Employer.