Senior Human Resources Specialist - Employee Relations

• Partner with leaders and decision-makers within the organization to advise, serve as a resource, and provide guidance on best practices and City policies.
• Review and investigate concerns, formal complaints, and other issues.
• Advise both management and employees during discipline process.
• Apply internal policy and HR law to on-the-job situations.
• Strategize and problem-solve collaboratively.

• Experience coordinating and conducting investigative interviews for policy violations.
• Strong verbal and written communication skills.
• Demonstrated experience using professional interpersonal skills during difficult conversations. 
• Ability to maintain a high level of confidentiality and utilize good discernment and decision-making.

• Teamwork: Our HR team is collaborative, supportive, and diverse!
• Impact: This role makes a difference every day through coaching, supporting, and educating supervisors as well as employees at every level in the organization.
• Benefits: Pension & health insurance provided at no cost to the employee, plus generous leave time, a wellness program, and more!
• Professional Development: We want our employees to grow through training, conferences, tuition reimbursement, and more.

Experience, Education, and Training

• Graduation from an accredited college or university with a Bachelor's Degree in Human Resources, Public or Business Administration, Education, or a related field;

• Two years of professional experience in generalized human resources with experience handling employee relations work.
• Professional HR certification as a PHR, SPHR, SHRM-CP, or similar certification may be substituted for some of the experience requirement as appropriate.

• One or more professional HR certifications such as PHR, SPHR, or SHRM-CP are preferred but not required.  

For more information on essential functions and other requirements, please see the job description.

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace.  Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety.  The candidate profile must include all employment history with accurate and complete information prior to submission.  Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.