Senior Lead Human Resources Business Partner - Global Operations

About this role:

Wells Fargo is seeking a Senior Lead Human Resources Business Partner to support Global Operations. Global Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. The main groups that make up Global Operations are Consumer Lending Operations, Consumer, Small & Business Banking Operations, Wholesale Operations, Shared Services Operations, and Fraud and Claims Management.

This is a highly visible, and strategic opportunity to support a critical line of business with implementing comprehensive and complex human capital initiatives. In partnership with members of the Human Resources (HR) Centers of Excellence, this Senior Lead Human Resources Business Partner will ensure application of Human Resources programs and initiatives to meet the objectives of the enterprise and maintain strong customer, employee, stakeholder and regulatory satisfaction.

In this role, you will:

• Perform as an advisor within Human Resources Business Partner functional area to leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across groups and functions
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas within Human Resources Business Partner functional area
• Deliver solutions that are long-term, large-scale, and which require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others
• Provide vision, direction, and expertise within Human Resources Business Partner functional area to senior leadership on implementing innovative and significant business solutions that are large-scale, cross-functional, or companywide
• Strategically engage with all levels of professionals and managers and serve as an expert advisor within Human Resources Business Partner functional area to leadership

Required Qualifications:

• 7+ years of Human Resources Business Partner experience, or equivalent demonstrated through one or a combination of the following: work experience, military experience, education

Desired Qualifications:

• Experience supporting Global Operations within a complex, matrixed, and geographically dispersed environment.
• Proven ability to partner, influence, and provide counsel at the executive level with strong executive presence and communication skills.
• Strong judgment and decision‑making skills, supported by a proven problem‑solving approach that balances risk management, business needs, and the employee experience—particularly in sensitive, high‑impact, or high‑risk situations.
• Significant experience in a large, complex, multi‑national financial services or banking organization.
• Broad HR expertise across multiple disciplines, including talent management, compensation, talent acquisition, performance management, and employee relations.
• Demonstrated capability to develop and execute business‑aligned human capital strategies, including workforce planning, succession, engagement, and retention.
• Strong business acumen with the ability to assess complex issues, analyze data, make timely decisions, and drive organizational change.
• Experience leading change initiatives, organizational design efforts, and efficiency or operating model transformations.
• Exceptional consulting, influencing, and cross‑functional leadership skills, including leading through influence and managing complex initiatives.
• Track record of delivering trusted, high‑impact HR advisory support, including executive coaching, with integrity and professionalism.

Job Expectations:

• Ability to travel 25% of the time

• Position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Visa sponsorship is not available for this position

Location:

• Charlotte, NC

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Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.