Job Title: Site Human Resources Manager
Location: 12905 SW 129th Ave, Miami, FL 33186
Schedule: Monday-Friday 8am-5pm+/-
Status: Full-time (exempt), salaried
HR System: Dayforce
JOB SUMMARY & SCOPE:
As the Site HR Manager for our Miami, Florida location—home to both a dynamic warehouse operation and a corporate office—you will serve as a strategic HR leader and on-site point of contact for all HR-related matters. This bilingual role (English/Spanish) is responsible for fostering a positive and compliant workplace culture, supporting employee engagement, and implementing people strategies that align with both business and site-specific needs. This includes oversight of all HR duties such as recruitment, employee relations, compliance, training, and day-to-day HR operations across both warehouse and corporate staff populations.
KEY ACCOUNTABILITIES:
- Serve as the primary HR contact for the Miami site, supporting both warehouse and office personnel.
- Develop and implement HR strategies and programs aligned with business goals and tailored to site-specific needs.
- Provide bilingual (English/Spanish) HR support to employees and managers, ensuring effective communication across a diverse workforce.
- Partner with local leadership on workforce planning, organizational development, and succession planning.
- Oversee and execute full-cycle recruitment, onboarding, and offboarding for all site-based positions.
- Ensure compliance with federal, state, and local labor laws, particularly those relevant to Florida employment standards.
- Maintain and administer employee records, HRIS updates, and HR documentation in line with company policy.
- Manage and resolve complex employee relations issues; conduct thorough and timely investigations.
- Support performance management processes, including goal-setting, reviews, coaching, and disciplinary action when needed.
- Promote a culture of safety and ensure HR support for safety programs and compliance within the warehouse.
- Coordinate site-specific employee engagement initiatives, events, and recognition programs.
- Conduct training on HR-related topics including policies, workplace behavior, and compliance.
- Monitor key HR metrics such as turnover, absenteeism, and engagement, and propose action plans accordingly.
- Liaise with corporate HR and other departments to ensure alignment and implementation of company-wide HR initiatives.
- Ensure site-level HR policies and practices are consistent and effectively communicated to staff in both English and Spanish.
EDUCATION + EXPERIENCE + KEY TRAITS:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5+ years of progressive HR experience, preferably in a site-based HR management role supporting both warehouse and office environments.
- Fluent in English and Spanish (verbal and written) – Required.
- Strong knowledge of U.S. labor laws and HR best practices.
- Prior experience with Dayforce HRIS/ATS preferred.
- Experience managing employee relations, compliance audits, and performance management.
- High level of cultural awareness with experience working with diverse teams.
- Excellent communication, interpersonal, and organizational skills.
- Strong ability to build relationships and influence across all levels of the organization.
TYPICAL PERFORMANCE TARGETS:
- SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
- COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
- INNOVATION: Step changed delivery in safety, quality, and/or cost.
LANGUAGE SKILLS:
- Must be fully bilingual in English and Spanish.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION:
- While this role does not currently supervise direct reports, it may provide guidance to site coordinators or administrative support staff as needed.
DECISION MAKING + REASONING:
- Able to take accountability and responsibility for business target delivery and decision-making.
- Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.
WORKING RELATIONSHIPS:
- Internal Customer.
- HR Department.
- Executive and Senior Leadership Team.