Sr. HR Generalist

Senior People Operations Generalist

As a Senior HR Generalist (People Operations Generalist), you will operate at the intersection of people, processes, and technology—driving operational excellence, digital innovation, and AI-enabled People Operations.

Responsibilities

People Operations & Process Excellence

• Lead, optimize, and maintain end-to-end People processes including onboarding, employee lifecycle changes, performance management, compensation cycles, and offboarding.

• Standardize and document processes to ensure scalability and compliance.

• Apply process mapping, root cause analysis, and automation to reduce manual work.

• Serve as an HRIS power user to ensure workflow and data accuracy.

Digital HR Innovation & AI Enablement

• Implement AI-driven solutions to improve Operations efficiency and experience.

• Partner cross-functionally to ensure ethical AI use in People processes.

• Evaluate emerging HR technologies and translate insights into enhancements.

• Create training and change materials supporting AI-enabled tools.

Strategic People Operations Support

• Advise managers on performance, policies, and employee relations issues.

• Support workforce planning, engagement, change management, and culture initiatives.

• Partner with PBPs and COEs to deliver People programs.

• Use data insights to identify workforce trends and risks.

Compliance, Governance & Risk Management

• Ensure compliance with laws, internal policies, and governance standards.

• Maintain documentation accuracy and audit readiness.

• Support investigations and sensitive matters with discretion.

Requirements

• Bachelor’s degree in HR, Business, Organizational Psychology, or related field.
• 6–10 years of progressive HR Generalist or People Operations experience.
• Strong digital skills and commitment to SOP consistency and data integrity.
• Experience optimizing People processes through technology or automation.
• Knowledge of HRIS platforms (Oracle, Workday, UKG, ADP, SAP SuccessFactors).
• Experience applying AI concepts to improve HR workflows.
• Solid understanding of employment laws and HR best practices.

Competencies

• Future-Focused Mindset: Curious, adaptable, innovation-driven.
• Operational Excellence: Strong process orientation and simplification mindset.
• Analytical Thinking: Uses data to guide decisions.
• Communication & Influence: Clear, practical communicator.
• Change Leadership: Drives adoption of new tools and processes.
• Professional Judgment: Handles sensitive information with integrity.