Talent Manager - Enterprise Process

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
Applies talent development and organizational design/effectiveness expertise to lead the development of enterprise wide or LOB-specific solutions. Supports the more senior business leaders and complex leadership solutions. Will work with the business and/or talent client team to develop and implement solutions. Applies expertise in talent development to identify opportunities, strategies and solutions that are directly linked to organizational and business goals. Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement. Responsible for providing and overseeing high level consultative support to lead the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results. Responsible for ensuring integration with local, regional, and national business partners to drive successful execution of talent development solutions. Requires deep subject matter expertise in talent solution development. Responsible for hiring, managing, coaching and developing associates including, but not limited to Talent Consultant I, II, Talent Analyst, etc.

The Process Team Manager leads a team of Global Talent Process Consultants and is a trusted advisor to Line of Business Talent Executives. You will coach and develop Process Leads, elevate client management fundamentals, and ensure the "why" and "how" behind each talent process is understood, consistently executed, and continuously improved. You may also own various horizontal projects and/ or Global Talent Processes—from strategy and execution to measurement and SPI management—while strengthening connectivity between the COE and Line of Business Talent teams.

Responsibilities:

• Build trusting relationships and serve as an advisor to stakeholders, especially LOB Talent Executives.

• Partner with LOB Talent Executives to interpret feedback, identify process improvements, and ensure strong connectivity between COE and LOB Talent teams.

• Work autonomously to drive outcomes and escalate when needed to remove roadblocks.

• Own various horizontal projects and/ or formal Global Talent Processes. Example: LOB Talent Planning - define strategy, drive execution, track outcomes, and manage SPI.

• Coach and develop Process Leads; explain the why and how behind each process, with 1:1 coaching, process deep dives, additional context, decision criteria, and historical LOB context.

• Translate feedback and insights into actionable process improvements that increase quality, predictability, and speed.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Must have 4 to 6 years in Global Talent, GHR or related People/Talent roles with global or multi-LOB exposure.

• Demonstrated success advising senior stakeholders, leading cross-functional talent processes, and influencing without authority.

• Working knowledge of BAC Global Talent Processes (e.g., talent planning/succession, performance management, etc.).

• Creative thinking and a passion for Process improvement.

• Strong data competence: ability to interpret feedback and metrics, translate into insights, and drive decisions.

• Proven coaching track record with ability to deliver direct feedback.

• Excellent communication, facilitation, and documentation skills.

Skills:

• Attention to Detail

• Influence

• Leadership Development

• Prioritization

• Written Communications

• Networking

• Organizational Effectiveness

• Presentation Skills

• Succession Planning

• Talent Development

• Executive Presence

• Retention

• Stakeholder Management

• Workforce Opportunity Management

• Workforce Planning

Shift:

Hours Per Week: