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Training Manager

Acosta
Full-time
On-site
Jacksonville, Florida, United States
HR Leader
Description

As a Training Manager, you will lead the design, development, and delivery of impactful training programs that empower both new hires and seasoned sales professionals to excel. You’ll play a strategic role in shaping learning experiences that drive performance, align with business goals, and foster continuous development across the organization.



Responsibilities
  • Partner with key stakeholders to understand business objectives and align training strategies accordingly.
  • Conduct market visits and internal assessments to identify skill gaps and onboarding needs.
  • Collaborate with cross-functional teams to build structured learning paths and development plans.
  • Design, update, and implement engaging training programs using a mix of experiential, challenge-based, and action learning techniques.
  • Create dynamic content for both in-person and e-learning environments to support diverse learning styles.
  • Manage multiple complex training projects simultaneously, ensuring timely execution and optimal use of resources and budget.
  • Monitor and evaluate training effectiveness, measuring performance against business objectives and reporting on ROI.
  • Deliver in-person training at events and meetings throughout the year to ensure consistent messaging across all markets.
  • Develop and maintain mentorship and development programs to support long-term growth.
  • Assess and enhance existing training content, tools, delivery methods, and systems.
  • Provide coverage for open markets due to turnover, leave of absence, or extended PTO.
  • Lead special projects as assigned to support strategic initiatives.

 



Qualifications

Education

  • Bachelor’s degree required in BusinessEducationHuman Resources, or a related field.

Experience

  • 5–7 years of proven success in a training, learning & development, or operational role.
  • 3+ years of experience in a managerial or supervisory capacity is a strong plus.
  • Demonstrated experience in facilitating one-on-one and group training sessions, both in-person and virtually.

Skills & Abilities

  • Exceptional written and verbal communication skills, including public speaking and presentation delivery.
  • Strong analytical and critical thinking abilities to assess training effectiveness and identify improvement opportunities.
  • Ability to quickly adapt to changing needs and solve problems proactively.
  • Excellent time management and organizational skills to manage multiple projects simultaneously.
  • High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP.
  • Experience with Google Workspace tools, including Google Slides and Google Sheets.
  • Polished interpersonal skills with the ability to engage and influence diverse audiences.

Additional Requirements

  • Willingness and ability to travel as needed to support training events and market visits.
  • Comfortable working independently and collaboratively in a fast-paced environment.

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