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Vice President/Head of People

Quantum Metric
Full-time
Remote
United States
HR Leader
😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

Quantum Metric is seeking a strategic, data-driven, and highly relational Head of People to partner directly with the executive leadership team in supporting our next phase of growth. As a Series B SaaS company, we are evolving from building foundational systems to iterating, optimizing, and strengthening the People function to support our growth goals.

This role is focused on iteration, business impact, and enablement. You will oversee our People leadership team across People Operations, Total Rewards & Benefits, and Recruiting- ensuring our strategies are aligned to business priorities and grounded in measurable outcomes.

The VP of People will play a critical role in enabling and supporting our team and business to innovate with AI, both by embedding AI into People practices and by preparing our workforce to leverage AI responsibly and effectively. You will be a trusted advisor and executive-level influencer who builds strong relationships across the organization, coaches leaders, and ensures we remain a high-performance, people-first company in a remote-first environment. Our #1 company objective is Happy People, Diverse & Inclusive Culture so this is a mission-critical hire.

This is a hands-on, strategic role for someone energized by iteration, continuous improvement, and building trust at every level of the organization.

🔧 Responsibilities


      • Executive Partnership & Strategy
    • Serve as a trusted strategic advisor and coach to executive leadership team.
    • Influence and guide executive decision-making with data-driven insights and strong business acumen.
    • Implement HR initiatives that drive measurable business impact, employee engagement, and organizational effectiveness.
    • Align People strategy to company growth objectives, ensuring scalable and adaptable systems that evolve with the business.
    • People Team Leadership
    • Oversee and develop the People leadership team with scope spanning Recruiting, People Operations, Talent Development, Total Rewards & Benefits.
    • Lead through iteration: refining and optimizing processes to increase effectiveness, clarity, and scale.
    • Foster a high-performing, service-oriented People function that operates as a true business partner.

      • Talent & Organizational Development
    • Refine and enhance end-to-end hiring strategies to support stable, high-quality talent pipelines in a competitive SaaS environment.
    • Lead and iterate on performance management, promotion processes, and career pathing frameworks.
    • Champion leadership development and executive coaching, cultivating a growth mindset across the organization.
    • AI Enablement & Innovation
    • Enable and support teams to innovate with AI by integrating AI tools and best practices into People systems and workflows.
    • Partner cross-functionally to ensure employees are equipped, trained, and confident in leveraging AI to enhance performance and productivity.
    • Promote responsible AI usage aligned with company values, compliance, and ethical standards.

      • Culture, Engagement & Experience
    • Own and continuously evolve engagement measurement strategies using data and insights to inform action plans.
    • Strengthen internal communication channels (e.g., AllHands, leadership updates) to ensure transparency and alignment.
    • Evolve recognition, rewards, and benefits programs to support performance, wellness, and retention.
    • Guide the company’s values, employee experience, and cultural initiatives as we continue to mature globally.
    • Lead enterprise-level change management efforts, ensuring organizational clarity, leadership alignment, and employee adoption during periods of growth, transformation, and AI-driven innovation. Equip leaders with the tools, communication strategies, and frameworks needed to navigate change effectively while maintaining engagement and performance.

      • Operational Excellence & Governance
    • Ensure thoughtful, fair, and compliant People policies and practices across the United States, United Kingdom, Germany, Spain, and Canada, and any other regions of expansion.
    • Provide strategic oversight of global employment law compliance and risk management across these jurisdictions.
    • Oversee OKR processes in partnership with leadership to drive clarity and accountability.
    • Resolve sensitive personnel matters with discretion, integrity, and sound judgment.
    • Use People analytics and workforce data to inform strategy, identify trends, and proactively mitigate risk.

💡 Requirements

    • 12–15 years of progressive People leadership experience, including senior leadership in a SaaS company (Series B or comparable high-growth stage strongly preferred).
    • Proven experience leading People Operations and Recruiting functions in a global organization.
    • Demonstrated competency in employment law and HR compliance across the US, UK, Germany, Spain, and Canada.
    • Strong track record of implementing HR initiatives that drive measurable business results.
    • Highly data-driven, with the ability to translate workforce analytics into strategic insights and executive recommendations.
    • Exceptional relationship builder who can influence and gain trust at the executive level.
    • Experienced executive coach and mentor, skilled at developing senior leaders and navigating complex organizational dynamics.
    • Demonstrated ability to operate effectively in high-growth, evolving environments with a focus on iteration and continuous improvement.
    • Deep understanding of performance management, total rewards strategy, engagement, and organizational design.
    • Experience enabling innovation, ideally including AI integration or workforce transformation initiatives.
    • Strong project management skills and ability to prioritize effectively across competing demands.
    • High integrity, discretion, and sound judgment when addressing sensitive employee matters.
    • Passionate about building inclusive, equitable, and high-performing global teams.
    • Compensation: $200,000–$250,000
🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career. 

Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity 
13 company holidays
Unlimited Paid Time Off 
Sick leave
Parental/Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities 
Rewards and recognition programs 
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program 
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture 
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
 
🐉 About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. 

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected].


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