Vice President of Human Resources

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you share our mission and believe that first impressions are lasting, you are a great candidate for us.

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services.

Role Summary

The Vice President of Human Resources (VP of HR) reports directly to the President & Chief Executive Officer and is responsible for leading the strategic direction, planning, and execution of North Shore Community Health's (NSCH) Human Resources function. Key areas of oversight include Talent Management, Compensation and Benefits, Organizational Development and Training, HR Operations, and Regulatory Compliance.

Serving as a key member of the Leadership Team, the VP of HR will act as a strategic advisor and business partner to the President & CEO and other senior leaders, playing a critical role in the development and implementation of NSCH's strategic priorities including the organization's commitment to becoming an anti-racist and inclusive workplace.

This executive leadership role requires both high-level strategic thinking and hands-on management. The VP of HR will work collaboratively with HR staff to ensure HR operations are aligned with NSCH's mission, values, and long-term goals. The position is central to fostering a human-centered and patient-centered organizational culture, positioning NSCH as an employer of choice, ensuring staff are highly engaged, and attracting and retaining top talent essential to delivering high-quality care to the community.

Responsibilities

• Develop and implement HR strategies aligned with the overall NSCH strategic plan.
• Serve as a strategic advisor to the leadership team on all human resource matters.
• Oversee the development and execution of comprehensive HR plans, programs, and initiatives to support organizational goals.
• Lead efforts to recruit, retain, and develop a diverse and highly qualified workforce.
• Oversee talent management processes including succession planning, leadership development, and career pathing.
• Ensure the implementation of effective training and development programs to enhance employee skills and performance.
• Drive organizational development initiatives to foster a culture of continuous improvement and innovation.
• Lead change management efforts to ensure smooth transitions and employee buy-in during organizational changes.
• Develop and oversee performance management systems to ensure alignment with organizational goals and objectives.
• Provide guidance and support to managers and employees on performance issues, conflict resolution, and employee relations matters.
• Foster a positive and inclusive workplace culture that promotes employee engagement and satisfaction.
• Oversee the development and administration of competitive compensation and benefits programs.
• Ensure compensation practices are fair, equitable, and aligned with market standards.
• Manage relationships with benefits providers to ensure high-quality, cost-effective benefits offerings.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Develop and implement HR policies and procedures to mitigate risk and ensure legal compliance.
• Conduct regular audits to ensure adherence to HR policies and identify areas for improvement.
• Oversee HR operations including benefits administration, and HRIS management.
• Implement and manage HR technology solutions to improve efficiency and data management.
• Ensure accurate and timely reporting of HR metrics and analytics.
• Lead and mentor the HR team, providing guidance, support, and professional development opportunities.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a collaborative and high-performance team environment.

Required Skills and Abilities:

• Strategic HR leadership and organizational development
• Talent management, succession planning, and employee engagement
• Expertise in compensation and benefits administration
• Strong knowledge of employment laws and regulatory compliance
• Effective communication and interpersonal skills across all organizational levels
• Change management and corporate culture transformation
• Analytical thinking and data-driven decision making
• Conflict resolution and employee relations management
• Proficiency with HRIS systems and Microsoft Office Suite
• Confidentiality and ethical handling of sensitive information
• Project management and cross-functional collaboration

Education & Experience

• Bachelor's degree in human resources, Business Administration, or a related field; Master's degree preferred.
• Minimum of 7–10 years of progressive HR experience, including management and leadership roles.
• In-depth knowledge of HR principles and practices, including benefits administration, compensation, employee relations, and regulatory compliance.
• Proven track record as a trusted advisor to the CEO and executive leadership.
• Experience leading corporate culture and values initiatives aligned with organizational strategy.
• Comprehensive understanding of HR systems, legal compliance, and best practices.
• Strong leadership and management skills, with demonstrated ability to develop and supervise staff.
• Proficiency with HRIS platforms and Microsoft Office Suite.
• Excellent communication, interpersonal, analytical, and problem-solving skills.
• Ability to manage sensitive and confidential information with the highest level of discretion.

Please submit a cover letter and resume for consideration.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law ("protected class status").