Vice President of Human Resources

Benefits - Approximate full-time benefits package value = $26,000+:

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly)
• Employee Referral Program including cash bonuses and paid time off

Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do. 

We are a human services nonprofit with 360 dedicated professionals and we rely on the support of more than 8,400 volunteers to deliver compassionate care to over 8,000 individuals annually through programs addressing homelessness, substance abuse, mental illness, and domestic violence. We see a community where everyone belongs, everyone has access to the services they need, and homelessness is eradicated.

We value compassion. The response to the suffering of others motivates our desire to help and alleviate suffering. We accept and include everyone. Every person has the right to feel accepted and be included in their communities. We make a difference. The work of Volunteers of America, Utah is carried out with the aim of making a difference in the lives of clients, volunteers, staff and supporters. We value integrity, an uncompromising adherence to honesty and strong moral principles; we act with truth, accuracy, and accountability. We seek to be accountable to our clients and our communities for the work we do and the results we seek to achieve. We have hope. VOA Utah is underpinned by optimism and hope that individuals, families, and communities can be influenced for the better and that change is always possible.  

Click here for more information, our Annual Report, and our Impact Report 

Position Summary

The Vice President of Human Resources (VP of HR) fosters a positive, inclusive workplace culture and ensures legal compliance while driving innovation and continuous improvement across HR functions. The VP of HR serves as a member of the senior management team, aligning HR activities with organizational strategic plans to support a dynamic, mission-driven agency. This role oversees all aspects of human resources including talent acquisition, employee relations, benefits, policy development, training, and HR systems. 

Essential Duties

Strategic Leadership

• Develop and execute HR strategies that support strategic and annual business plans to strengthen the organization.
• Serve as a strategic advisor to the CEO and Senior Team on workforce development, organizational structure, and change management.
• Attend and provide HR presentations and insights at Board of Director meetings as requested by the President & CEO. 

Talent Acquisition & Management

• Lead, coach, and mentor the HR Team (4 direct reports).
• Design and implement recruitment strategies to attract qualified and mission-aligned candidates.
• Supervise the administration of employee benefit programs including health, retirement, leave programs, and wellness activities. 
• Build relationships with post-secondary institutions and develop employer branding initiatives.

Employee Relations & Culture

• Offer excellent customer service to staff and managers by responding to questions, addressing concerns, and conducting investigations as needed. 
• Champion a culture grounded in respect, inclusiveness, accountability, and wellness.
• Provide coaching and support to managers on performance, disciplinary actions, and conflict resolution.
• Manage whistleblower complaints and internal investigations with confidentiality and integrity.

Policy & Compliance

• Lead the review and revision of HR policies and employee handbooks.
• Ensure compliance with federal, state, and local employment laws and regulations including FSLA and ADA.
• Prepare and submit required reports (e.g., EEO-1, OSHA, Workers’ Compensation).

Training & Development

• Support the development and implementation of leadership and technical training programs.
• Oversee onboarding and orientation processes to ensure a welcoming and effective experience.
• tilize LMS and other tools to support continuous learning for employee growth and organizational capacity.

HR Systems & Operations

• Manage HRIS systems and ensure accurate payroll and employee data.
• Collaborate with Finance on compensation strategies and salary benchmarking to ensure market competitiveness and appropriate internal implementation.

Qualifications

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 8–12 years of progressive HR leadership experience.
• 5+ years managing HR teams, including talent acquisition.
• Strong knowledge of employment law and HR best practices.

Required Skills and Competencies

• Proficiency in Microsoft Office.
• HRIS systems (e.g., Paylocity).
• Knowledge of employment law and HR best practices.
• Budget management and forecasting.
• Report preparation (EEO-1, OSHA, Workers’ Compensation).
• Talent acquisition and recruitment strategy.
• LMS utilization for training and development.
• Payroll and employee data management.

Soft Skills

• Strong problem-solving and decision-making capabilities.
• Resilience and ability to perform under pressure, including in crisis management scenarios.
• Cultural awareness and commitment to an inclusive workplace.
• Excellent prioritization and organizational skills, attention to detail, with a commitment to accuracy. Balances multiple projects and meets deadlines.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Excellent verbal and written communication skills including presentation abilities. Demonstrate active listening and conflict resolution. Ability to communicate with people of all levels and backgrounds. 
• Demonstrates the principles of teamwork and collaboration, creating a respectful and inclusive environment and contributing to a positive team culture.

Physical Demands

• Work is primarily performed in an office setting.
• Requires use of computer screen for extended periods.
• Occasional travel to program sites or trainings.
• Must be able to pass background checks and drug screening.