Vice President of People Operations

VICE PRESIDENT OF PEOPLE OPERATIONS

OVERVIEW
The Vice President of People Operations is a key leader within the organization, responsible for driving operational excellence across all people-related functions.  This role focuses on optimizing HR processes, enhancing employee experience, and ensuring alignment between the organization’s strategy and workforce management. The VP will oversee people operations, technology, analytics, compliance and other initiatives to create a high-performing, people-centric organization.

Pay for this position:  $140,000 / yr - $167,000 / yr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting.

RESPONSIBILITIES
PEOPLE OPERATIONS

• Manage people operations activities including HRIS, data integrity, employee documentation and employee services by improving associated processes and workflows and ensuring they are scalable, efficient and employee-focused. 
• Oversee the implementation and optimization of HR technologies and automation. 
• Drive continuous improvement in HR processes, policies and employee experience. 
• Work to improve practices associated with meeting the strategic and operational people issues of the organization. 
• Ensure HR service quality which consistently meets high standards of employee satisfaction and in alignment with the organization’s people strategy and priorities.  

HR ANALYTICS AND TECHNOLOGY

• In partnership with the Business Intelligence and Analytics team, ensure the implementation of people analytics dashboards and other data visualizations, including collection and coordination of aggregate data for the workforce; translate those data into insights and identification of organizational trends that drive deliberate action plans and help leadership make strategic decisions.
• In collaboration with the Information Technology team, drive the implementation and optimization of HR technologies and automation. 
• Evaluate internal metrics and continue to learn about external best practices as it relates to the organization. 
• Ensure that HR data integrity is maintained to support organizational analytics and strategic decision-making. 
• Discover and build systems that address root causes of employee, cultural, or organizational pain points, not just symptoms. 

TALENT AND ORGANIZATIONAL DEVELOPMENT

• Partner with the HR leadership team in developing and implementing talent acquisition, retention and succession planning strategies. 
• Establish metrics to ensure that learning and development programs drive leadership and career growth. 
• Collaborate with business and HR leaders to enhance performance management and feedback systems and establish appropriate metrics to measure success. 
• Operationalize and collaborate with relevant responsible teams on staff development through high-potential talent and skill gap assessments. 
• Develop, maintain and/or collaborate on effective programs for workforce retention, promotion and succession planning. 
• Work to scale training systems to allow employees to grow within the organization.

EMPLOYEE EXPERIENCE AND CULTURE

• Design and implement initiatives that improve employee engagement and satisfaction. 
• Work closely and organizational leaders to foster a culture of inclusion, innovation and high performance. 
• Ensure HR policies comply with all relevant employment laws, regulations and best practices.
• Enhance diversity, equity and inclusion efforts in alignment with business objectives. 

QUALIFICATIONS

• Bachelor’s degree required, Master’s degree in business, human resources or related fields, preferred. 
• 7 or more years’ progressive experience in human resource management, with a minimum of five years of HR leadership and a strong focus on talent acquisition, learning and professional development, benefits administration and employee relations. 
• Familiarity with state and federal employment laws and regulatory requirements 
• Proven ability to scale people operations in a fast-paced or high growth environment. 
• Expertise in HR systems, analytics, compliance and process optimization. 
• Experience with ADP, particularly in modules such as Onboarding, Performance Management and Benefits Administration preferred. 
• HR certification preferred. 
• Ability to build, improve and document processes while managing operational needs. 
• A valid NYS driver’s license that complies with agency standards. 

COMMITMENT TO EQUITY AND JUSTICE
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

REPORT:
The VP of People Operations will report to the Senior VP of People and Culture.

PROCEDURE FOR CANDIDACY
EDI is assisting our partner in this search. All applications, nominations, and inquiries are invited. Applications should include, as separate PDF documents, a cover letter addressing the themes in this profile, a CV or resume, and a DEIB (Diversity, Equity, Inclusion, and Belonging) statement. Candidate materials should be received as soon as possible for the fullest consideration. Application materials should be submitted via the button below, and inquiries can be directed to EDI at ([email protected]).