Workers' Compensation Human Resources Assistant
Department of Administrative and Financial ServicesIf you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.
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Office of Employee, Health & Wellness
Worker's Compensation Division
Opening Date: February 24, 2026
Closing Date: March 10, 2026
Job Class Code: 0458
Grade: 17 Confidential
Salary: $20.07 - $27.61/per hour
Position Number: 004400420
Position Type: Full-Time
Location: Augusta
DESCRIPTION:
The Office of Employee Health & Wellness, Workers’ Compensation, is responsible for the overall management of the State’s self-insured workers’ compensation program. Through comprehensive partnerships and initiatives, the office works to prevent workplace injuries and promote employee safety. In addition, it ensures that injured State of Maine employees receive necessary services, including medical care and compensation.
This position provides support to a fast-paced office. Responsibilities include receiving, retrieving, processing, tracking, and maintaining records on workers’ compensation claims. This is done primarily by entering collected data into an information system. The position involves regular contact with injured workers and other partners. Work is performed under limited supervision.
REPRESENTATIVE TASKS:
Processing First Reports of Injuries, including interviewing injured employees.
Preparing other workers’ compensation Board forms.
Representing OWC by supporting claims for assigned departments.
Providing administrative support.
Participating in meetings and projects as assigned.
Receiving, processing, tracking, and maintaining records on workers’ compensation claims.
Reviewing bills, authorizing payments, and entering bill information into the workers’ compensation database system.
Issuing timely payments and approving reimbursement requests.
Resolving billing issues/questions.
Processing pharmacy requests.
Conducting research utilizing various computer databases, manuals, and case files to respond to questions, resolve problems, or provide needed information.
KNOWLEDGES, SKILLS, AND ABILITIES:
Ability to prioritize and adapt to shifting priorities.
Knowledge of Microsoft Office desktop applications (e.g., Word, PowerPoint & Excel).
Knowledge of workers' compensation procedures and practices.
Strong organizational skills.
Keen attention to detail and accuracy.
Ability to document critical financial transactions accurately.
Ability to organize well, multitask, and handle a variety of competing priorities and deadlines.
Ability to gather information and analyze results from multiple data sources.
Ability to understand and apply policies and procedures.
Ability to verify, code, and reconcile data on standard documents.
Ability to work and plan independently.
Ability to establish and maintain effective working relationships (internal and external).
Ability to communicate clearly and effectively (verbal and written).
MINIMUM QUALIFICATIONS:
Combination of related post-secondary education, training, or experience demonstrating basic knowledge in workers’ compensation administration and human resource functions. Preference will be given to applicants with experience in workers’ compensation.
CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov
The selected candidate will be required to pass the required background checks (fingerprinting may be ) as a condition of employment.
This position is not eligible for visa sponsorship or STEM OPT extensions.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.