Bilingual Human Resources Generalist

POSITION SUMMARY:  The Human Resource Generalist performs the daily functions of the Human Resource (HR) department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Duties/Responsibilities:

• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Implement new hire orientation and employee recognition programs.
• Perform routine tasks required to administer and execute human resource programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations and recommends best practices; reviews policies and practices to maintain compliance. This includes required and not required audits and reports.
• Preserves confidentiality of employee medical documentation and files.
• Maintains knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits.
• Performs other duties as assigned.

Specialization:

Payroll Process

• Implemented, maintained, and reviewed payroll processing systems to ensure timely and accurate processing of payroll transactions, including salaries, benefits, garnishments, taxes, and other deductions.
• Ensures accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates.
• Prepares and maintains accurate records and reports of payroll transactions.
• Facilitates audits by providing records and documentation to auditors.
• Identifies and recommends updates to payroll processing software, systems, and procedures.

Retirement Benefit

• Explains retirement benefit plan policies, procedures, and legal requirements to employees and beneficiaries.
• Conducts retirement and benefits-related calculations and analysis including repurchase of service, withdrawal of contributions, and deferred retirement.
• Researched and recommended appropriate benefits plans and services based on data analysis.
• Conducts group benefits presentations for and/or individual interviews with employees regarding retirement and pension options.
• Acquires and distributes relevant information and documentation to plan participants and beneficiaries.
• Developed and maintained records of participants and beneficiaries, including active, deferred, retired, and separated members.
• Serves as a liaison between beneficiaries and participants and the plan administrator, handling or facilitating requests for contribution adjustments, refunds, and other administrative changes.
• Coordinates with actuaries, plan administrators, accountants, and other professionals to provide verified and compiled data for the administration of benefits.
• Ensures retirement plans are administered in accordance with company, state, and federal guidelines and regulations.

FMLA/ Leave

• Oversee and administer leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans.
• Communicate with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Handled the FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
• Advises managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits.
• Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience:

• A bachelor’s degree in human resources, Business Administration, or a related field is required.
• At least one year of human resource management experience preferred.
• SHRM-CP a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.