CFA Hwy 21 - Training Manager

Chick-fil-A - Training Coordinator Opportunity

Must be available Monday through Saturday 5:30am-11pm.

Closed Sundays.

Are you passionate about maintaining quality standards in a fast-paced kitchen environment? Do you have experience in both kitchen and FOH management?

Join Chick-fil-A, where teamwork and leadership development are at the core of our values. As a Coordinator, you will be responsible for overseeing all operational functions, ensuring cleanliness, and upholding food service standards to deliver delicious meals to our guests, as well as ensure a 2nd mile service hospitality model for our guests. This role offers the opportunity to work in a positive, people-focused environment where you can grow your skills and make a difference in your community.

Requirements:

• Positive and respectful attitude towards leadership
• Minimum 2 years of experience in kitchen and FOH management
• Clear communication skills with team members and guests
• Physical ability to lift up to 50 lbs and withstand varying temperatures
• Ability to work standing up to 50-60 hours per week
• Effective in loud environments and understanding of finance and cost management
• ability to use emotional intelligence in stressful situations

Coordinators are remarkable at operational leadership. Coordinators are the Restaurant leaders who lead the team to ensure excellence in all areas by:

• Developing systems, monitoring metrics, and empowering Team Members at all levels to execute the Winning Hearts Every Day Restaurant Strategy for our Customers
• Demonstrating and reinforcing care for each other and the Restaurant by upholding our Chick-fil-A Covington Highway 21 Values and growing in Leadership Competencies
• Owning a specific Restaurant area, holding self and Team accountable to Key Results Area (KRAs) for specific role ownership

Qualifications:

• Experience: 2 years leadership experience
• Certifications: SERV Safe certified

The training Coordinator also oversees the execution and management of all training within the restaurant.

Training Responsibilities:

• Be the expert on restaurant training plans for all areas of the restaurant.
• Provide guidance and support to team members navigating the training process.
• Lead introduction training courses for new team members and adjust training based on business needs
• Holds operational leaders accountable for training plans executed each week and maintains a system for accountability. 
• Monitor team members' progress in training programs and address any challenges.
• Ensure training checklists align with organizational standards and facilitate comprehensive learning.
• Collaborate with Certified Trainers to enhance the effectiveness of training programs.
• Own Certified trainer team and ensure Certified Trainer Team in executing training sessions

Reports to:

People Director

Chick-fil-A Covington Highway 21 Values:

• Teamwork
• Optimism
• Kindness
• Stewardship
• Growth

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• 401k matching
• Employee discount
• Paid training

Location: Chick-fil-A Covington Hwy 21,

29860 Hwy 21, Covington LA 70433

If you are a highly skilled and motivated individual looking for a dynamic role in the food & beverage industry, apply now to be part of our loving and enthusiastic team at Chick-fil-A!

Work schedule

• Weekend availability
• 8 hour shift
• 10 hour shift
• Monday to Friday
• Holidays
• On call
• Day shift
• Night shift
• Overtime

Benefits

• Paid time off
• Health insurance
• Dental insurance
• 401(k) matching
• Employee discount
• Paid training