Description
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately held and locally owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
The Chief People Officer (CPO) will serve as a key member of the leadership team, responsible for architecting and executing a holistic people strategy that fuels company growth, fosters a high-performance culture, and champions employee engagement. This role will oversee Talent Acquisition, Human Resources, and Internal Communications, while working in close partnership with Learning & Development to align people initiatives with business outcomes.
Responsibilities
- Define and execute a forward-thinking People strategy aligned to business goals and growth targets
- Serve as a trusted advisor to the COO and executive team on all things related to talent, culture, and organizational health
- Lead with a strong DEI&B lens to ensure equity and belonging are embedded into all people programs
- Oversee the Talent Acquisition strategy to attract and hire top-tier talent across all functions
- Ensure scalable recruiting processes and employer branding initiatives to support national reach
- Lead the HR function in areas including employee relations, performance management, compensation & benefits, and compliance
- Evolve and strengthen people operations and policies that support a dynamic, growing workforce
- Guide workforce planning, succession planning, and organizational design in partnership with business leaders
- Own the strategy and execution of internal communications to drive clarity, alignment, and engagement across the organization
- Partner with executive leadership to deliver messaging that supports transparency and a unified company culture
- Collaborate with L&D leadership to develop scalable training programs that upskill, retain, and grow talent
- Support the creation of career pathing, leadership development, and internal mobility frameworks
Qualifications
- 10+ years of progressive leadership experience across HR, Talent Acquisition, and/or Internal Communications
- 5+ years in an executive or senior HR leadership role within a high-growth or mid-to-large scale company
- Prior experience in a CHRO (Chief Human Resources Officer) role is a plus
- Proven experience driving results through people strategy during periods of transformation and scaling
- Deep understanding of modern people's practices and technologies (e.g., ATS, HRIS, engagement platforms)
- Exceptional communication, leadership, and change management skills
- Strong knowledge of employment law, compliance, and risk mitigation
- Experience working in tech, professional services, or a consulting environment is a plus
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
Benefits We Offer:
- Expected salary range of $200,000 - $345,000 dependent on experience
- 20 days of PTO plus 12+ paid holidays
- 7 paid sicks days
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans
- Continued education reimbursement
- On-going training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
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