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Clinical Education and Training Manager

Eversight
Full-time
On-site
Ann Arbor, Michigan, United States
$70,000 - $80,000 USD yearly
HR Leader

Mission: Eversight’s mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research.

Our Culture Story: Imagine you’re unable to see a loved one’s eyes as they smile. You can’t see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss.

Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day.

For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness.

Summary

Eversight's Clinical Education and Training Manager is responsible for managing the development and delivery of training content, workshops, and seminars for Eversight with a current focus on operations. 

Fair Labor Standards Act Status: Exempt

Essential Job Functions

  • Creates the overall direction, focus and philosophy for clinical education and training. 
  • Leads and directs the team responsible for the design of training content for clinical operations, onboarding and support in other departments. 
  • Triages requests for new content to determine feasibility and if built, determine the most effective method of delivery that meets requestor's needs and the needs and capabilities of the Education and Training department.
  • Works with Eversight department leaders on assessing the needs and effectiveness of the Education and Training programs and services.
  • Participates in key multi-functional meetings that determine department-wide strategy, joint goals and objectives with functions served. 
  • Engages with industry leaders and organizations to assess industry trends that lead to opportunities and continuous improvement.
  • Stays abreast on all related policy, procedures, and standards of practice.  
  • Maintains professional and technical knowledge by attending workshops; reviewing professional publications, establishing personal networks, participating in professional organizations, etc.
  • Leads team effectively by demonstrating Eversight's Frontline and Strategic Leadership Competencies, and performs leadership activities including: performance management and coaching, training and development, expectation and priority setting, workflow management, hiring and retention, and corrective action.
  • Demonstrates a commitment to the Mission and Values of Eversight.
  • Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required or asked to perform.

Qualifications

Education: Undergraduate studies in instructional design or related discipline preferred.

Experience: Two to Five years of general management experience required. At least two years of experience in eLearning/digital learning platforms. Experience in instructional technologies and managing and deploying digital content in a Learning Management System (LMS) preferred. 

Skills: Able to interact professionally with peers and healthcare personnel is essential. Strong team player with ability to work collaboratively yet able to also work independently. Clear and concise written and verbal communication skills along with strong interpersonal skills. Ability to handle multiple priorities, with flexibility to adapt to changing priorities. Ability to adhere to deadlines. Strong problem solver with an eye for detail.

Benefits

  • Medical, dental and vision insurance
  • Generous paid time off
  • 403(b) retirement plan with company match
  • Tuition reimbursement
  • Flexible schedule
  • Paid parental leave & more

Work Environment & Physical Demands

Work is primarily performed in a normal office or laboratory environment with potential exposure to communicable diseases or hazardous materials. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer and phone. Limited noise, room temperature fluctuation and dust are possible. Some travel required, including overnight travel, frequency varies from 0% to 50% of working hours per month. Use of own vehicle may be required when traveling within the service area.

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 

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