EHR Specialist (2375)

JOB SUMMARY

The EHR Specialist is responsible for processing all client records requests from both active and former clients as well as assisting with IT ticket systems.

ESSENTIAL FUNCTIONS

Essential functions are duties, which are essential or primary to the position or the reason the position exists.  An individual must be able to perform the essential functions of the position with or without reasonable accommodation.

1. Understands and maintains appropriate level of confidentiality in performing tasks.
2. Positively represents the Agency through appropriate interaction, personal appearance, and attitude.
3. Maintains the Record Request log accurately and effectively.
4. Follows protocol while transferring data both electronically and on paper.
5. Offer technical support with Agency IT department and Agency Staff.

SECONDARY FUNCTIONS

Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, they are to be performed for the efficiency of The Counseling Center, Inc.

1. Assist in office tasks when needed.
2. Performs any other duties assigned by management.

COMPETENCIES

1. Knowledge/skill regarding record processing and confidentiality guidelines
2. Ability in effective communication and interpersonal skills with public and coworkers
3. Ability to accurately complete tasks
4. Ability to understand and assimilate new information quickly
5. Demonstrates appropriate understanding of working with confidential information

MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE

1. High School Diploma or equivalent.
2. Prior experience in an office setting of at least three (3) years and/or formal office training.
3. High level of experience and proficiency with technology. (i.e. software, laptop, etc.)