Serves as the subject matter expert and provides HR service and support to employees and managers on various topics such as engagement and retention, benefits, leaves, and resolves any issues that may arise to include conducting investigations. Administers human resources policies and procedures, collects and maintains HR data related to benefits, training, turnover, etc. to help make recommendations for improvement; and processes paperwork for functional areas according to established procedures.
This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Employee Relations
Fosters a work environment in which people will choose to be motivated, contributing, and happy to include:
- Trains, coaches, and supports people managers toward ensuring the employer-employee relationship is one of reciprocal value
- Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, prepares reports and analytics to support positive employee relations, and recommends positive employee relations solutions
- Provides guidance and support to people managers in the performance management of their teams
- Resolves workplace disputes, and conducts formal investigations into complaints when warranted
- Ensures that relations with employees comply with applicable federal, state, and local laws and regulations, and ADOR Personnel Policies
Leave & ADA Administration
Administers employee leaves (FMLA, LOA, Jury duty, bereavement, etc) in accordance with policies, operational standard work, working with employees managers and payroll.
Policy Interpretation/Administration
- Proposes, drafts, implements, interprets, trains, and reviews personnel policies and procedures, human resources guidelines
- Responds to employee and manager requests related to policy interpretation
- Tracks maintains awareness of past precedence, and policy exceptions to ensure fair and equitable application of policies
Project Management/Contribution
Leads and actively participates in projects with cross-functional teams as assigned to include:
- Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
- Facilitating/attending project meetings
- Monitors project and audited milestones
- Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
- Establishes and maintains effective working relationships with stakeholders managing expectations
- Coordinates and facilities meetings
Benefits Liaison
- Administers benefits and wellness plans to include participating in the planning and implementation of employee programs such as open enrollment
- Ensures ongoing ACA compliance
- Prepares benefits communications to include developing and delivering clear, concise and relevant employee communication regarding benefit and wellness programs and events; developing content for newsletters, email and other benefit communication pieces; and working closely with the communications team to align messaging with the overall employee communication strategy.
Agency/Department Compliance & Continuous Improvement
- Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
-
Actively contributes to team and individual effectiveness through the following:
- Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
- Completes all required training in a timely manner.
- Participates in assigned work teams as appropriate.
- May complete periodic metrics, projects, huddle boards and reports as requested.
- Prepares for and actively participates in 1:1 coaching with supervisor
- Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
The final candidate will be required to abide by the the following pre-employment checks:
- Employment Verification and Reference Checks
- State and Federal Criminal Background Check, including fingerprinting
- Arizona Tax Filing Records Check
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Revenue offers a comprehensive benefits package to include:
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balanceBy providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.
Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.
If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.