OVERVIEW
We are seeking an experienced Employee Relations & Compliance Manager to support the delivery of employee relations, workplace compliance, and organizational effectiveness initiatives across a fast-paced, global technology environment. The successful candidate will work closely with People Business Partners, Legal, Ethics & Compliance, Audit, Security, and business leaders to manage complex employee relations matters, conduct investigations, drive compliance programs, and provide strategic guidance on workforce issues.
This role is ideal for a proactive, highly confidential, and emotionally intelligent HR professional who excels in navigating sensitive workplace situations, balancing risk and business objectives, and ensuring fair, consistent, and legally compliant employee practices.
Location: San Francisco, CA or Bellevue, WA (Hybrid - 2 days onsite weekly)
Contract Length: 6 Months
Hours: Standard Business Hours
Pay: $60+ hour
RESPONSIBILITIES
- Conduct prompt, thorough, and impartial investigations into employee relations concerns, including allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations.
- Manage sensitive employee relations matters while ensuring compliance with company policies, employment laws, and regulatory requirements.
- Partner with People Business Partners, Legal, Ethics & Compliance, and business leaders to assess risk, recommend appropriate actions, and resolve complex workplace issues.
- Support and administer formal performance management processes, providing guidance to leaders and HR stakeholders while ensuring consistency and compliance.
- Document investigations, performance management cases, and employee relations activities within case management systems and internal tracking tools.
- Provide coaching and consultation to leaders and HR partners on employee performance concerns, workplace conflicts, behavioral issues, and other employee relations matters.
- Support workforce changes, including position eliminations, organizational restructures, and related employee communications and consultations.
- Assist with the development, implementation, and facilitation of employee relations, compliance, and workplace conduct training programs.
- Collaborate with cross-functional stakeholders to communicate and educate employees and leaders on policies, procedures, compliance requirements, and workplace expectations.
- Support regional and organizational compliance initiatives, including policy administration, employee contract updates, government reporting, right-to-work requirements, accommodations, leave management, and time-tracking compliance.
- Analyze employee relations and performance management data to identify trends, risks, and opportunities for organizational improvement.
- Prepare reports, dashboards, and presentations summarizing employee relations activity, compliance metrics, and organizational health insights.
- Partner with People Analytics and other stakeholders to leverage data-driven recommendations that improve employee experience and mitigate organizational risk.
- Drive continuous improvement initiatives related to employee relations processes, compliance programs, and workplace investigations.
- Support projects and initiatives across multiple regions and time zones while effectively managing competing priorities and deadlines.
QUALIFICATIONS
- 5+ years of progressive employee relations, compliance, employment law, workplace investigations, or related HR experience.
- Demonstrated experience conducting complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.
- Strong knowledge of employment law, workplace regulations, compliance requirements, and employee relations best practices.
- Experience supporting formal performance management processes and coaching leaders through difficult employee situations.
- Proven ability to assess organizational risk, exercise sound judgment, and provide practical business-focused recommendations.
- Experience managing sensitive and highly confidential information with professionalism and discretion.
- Strong analytical skills with experience leveraging employee relations data, trends, and metrics to support decision-making.
- Excellent interpersonal, conflict resolution, communication, and stakeholder management skills.
- Demonstrated ability to influence leaders and cross-functional partners while maintaining objectivity and credibility.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced, evolving environment.
- Experience working collaboratively across HR, Legal, Compliance, Audit, Security, and business functions.
- Ability to work independently while navigating ambiguity and changing business priorities
Preferred
- Experience supporting global or multi-regional employee relations and compliance programs.
- Experience with organizational restructures, workforce reductions, and position elimination processes.
- Knowledge of alternative dispute resolution (ADR) practices and workplace conflict management methodologies.
- Experience delivering employee relations, compliance, or management training programs.
- Hands-on experience with ServiceNow, Workday, and Google Workspace.
- Experience utilizing HR analytics and reporting tools to identify workforce trends and organizational risks.
- Juris Doctor (JD) or equivalent employment law experience preferred.
- Experience within a high-growth technology or SaaS organization.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.