Employee Relations Consultant

Agency

NC State Highway Patrol

Division

NC State Highway Patrol

Job Classification Title

Agency HR Consultant III (NS)

Position Number

65042851

Grade

NC18

About Us

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

Description of Work

The NC State Highway Patrol is seeking an enthusiastic individual to join our Personnel unit as an Employee Relations (ER) Consultant. The Employee Relations Consultant serves as an ER, EEO, and ADA Consultant involved in a wide-variety of diverse personnel policies, procedures, and processes related to ER and ADA matters.

Knowledge Skills and Abilities/Management Preferences

** Internal State Government Posting – Only current permanent and temporary NC State Government and/or University employees or layoff candidates with the State of North Carolina eligible for RIF priority reemployment consideration as described by G.S. 126 may apply.**

** This is a repost. Previous applicants must reapply to be considered. **

Salary Grade: NC18         Salary Range: $61,545 - $85,000

Click here to learn about employee perks and benefits

Click here to see the Total Compensation Calculator

This position is deemed eligible for hybrid telework under SHP’s Telework Policy.

This position is located at:  

512 N Salisbury ST

Raleigh, NC 27601

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Management Prefers:

• Demonstrated Experience conducting mediation and/or completion of OSHR's State Mediation Training.
• Demonstrated experience conducting investigations relating to employee complaints and employee grievances.
• Demonstrated experience interpreting and applying State and Federal employment laws.
• Demonstrated employee relations experience related to disciplinary actions and documentation, providing guidance to managers/supervisors on disciplinary matters, employee grievances, ADA accommodation requests, or other employee relations/EEO matters.
• Demonstrated knowledge of and experience with interpreting, applying, and communicating Human Resources policies and procedures as it relates to employee relations issues.

Key Responsibilities include but are not limited to:

• To foster a fair, compliant, and supportive workplace environment by effectively mediating disputes between employees or between employees and management, investigating and resolving grievances and complaints, and ensuring adherence to organizational policies, procedures, and employment laws.
• Provides managerial guidance on performance, discipline, and behavior, conducts impartial investigations into workplace issues, develops programs to enhance employee satisfaction and engagement, proactively monitors employee feedback and workplace trends, oversees labor relations and union negotiations, and advises on policies and procedures related to employee matters, compensation, and benefits.
• Support a positive organizational culture and ensure that all employee concerns are addressed with integrity and professionalism.

Position/Physical Requirements:

• Typical work schedule is Monday-Friday, 8:00am-5:00pm

Note: Qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation
• Drug Screening Test

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution;

OR

High school or General Educational Development (GED) diploma

AND

3 years of progressive experience in Human Resources;

OR

equivalent combination or education and experience.

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Resources
State of North Carolina Hiring Process Information here.

Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted. 
  
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. 

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
 
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.  
 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
 
Employment Eligibility
It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System).

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Angela Anita Avant-Jones

Recruiter Email:

ANGELA.AVANT-JONES@NCSHP.GOV