Employee Relations Specialist

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality.  You are a part of our family; Welcome Home!

SUMMARY:

The Employee Relations Specialist focuses on maintaining positive relationships between employees and the Coeur d’Alene Casino Resort Hotel.

Responsibilities:

• Proven work experience as an Employee Relations Specialist or similar role
• Exceptional written and verbal communication
• Outstanding interpersonal skills
• Maintain positive work relationships with all team members, supervisory and management personnel to insure effective cross-departmental communications and to present a strong team environment and united workplace.
• Assist with the planning, development, and implementation of trainings as needed.
• Maintain confidentiality of all personnel files, records, etc.

QUALIFICATIONS

Education/Experience:

• Bachelor’s degree in Business, Employee Relations, Human Resources or related field preferred
• Two years of Human Resources experience preferred
• Must be able to obtain a Coeur d’Alene Tribal Gaming license
• 18 years of age or older

Skills/Knowledge:

• Must be highly proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
• Must work well in a team environment.
• Must be adept at managing conflict and influencing outcomes.
• Advanced problem-solving skills required.
• Must be able to follow both general and detailed directions precisely.
• Must have a positive attitude, excellent interpersonal communication skills, and the ability to promote positive customer service.
• Professional conduct including good attendance record and ability to maintain professionalism at all times.
• Ability to maintain absolute confidentiality a must.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a Light strength category. A person working in this position will exert up 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those of sedentary work. While performing the duties of this job, the employee is frequently required to sit for prolonged period; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee must occasionally stand for prolonged periods. Specific vision abilities required by this job include ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.