Employee Relations Specialist

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview

The Employee Relations Specialist plays a key role in fostering a positive, productive workplace culture. This position partners closely with managers and employees to ensure fair and consistent application of company policies, resolve employee concerns, and support HR programs that align with organizational goals and regulatory requirements.

Key Responsibilities

• Serve as a trusted advisor to managers and employees by providing expert guidance on HR policies, procedures, and collective bargaining agreements.
• Partner with business units on workforce planning, restructures, and succession planning initiatives.
• Conduct thorough, impartial investigations into complex employee relations issues, including complaints, policy violations, and disciplinary matters; manage employee separations when required.
• Lead regular check-ins with assigned business units to build strong relationships and anticipate HR needs.
• Provide day-to-day performance management support, including coaching, counseling, career development, and corrective actions.
• Collaborate with leaders to enhance workplace relationships, strengthen morale, and improve retention and productivity.
• Monitor and ensure compliance with federal, state, and local employment laws and update policies and procedures as needed.
• Maintain accurate and confidential employee records, including the employee handbook, organizational charts, and directories.
• Stay current on HR trends, best practices, and regulatory changes, sharing insights and recommendations with the HR team.
• Participate in HR projects and other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Labor Relations, or a related field preferred.
• Minimum of 4 years’ experience handling complex employee relations issues required; union environment experience preferred.
• SHRM-CP or SHRM-SCP certification preferred.
• Comprehensive knowledge of HR disciplines, including employee/union relations, performance management, and employment law.
• Proficiency with HRIS systems and strong technological skills.
• Exceptional verbal and written communication abilities.
• Strong interpersonal skills with the ability to build credibility and trust across all levels of the organization.
• High attention to detail and the ability to thrive in a high-volume, deadline-driven environment.

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer contribution

Flexible paid time off

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.