Key Responsibilities
- Conduct independent investigations of HR-related concerns of varying degrees of complexity to thoroughly fact-find, reach investigative conclusions, recommend resolutions and mitigate risk to the business within prescribed timeframes.
- Prepare clear and concise investigation reports with findings, conclusions, and recommended resolutions, consistent with company standards.
- Participate in meetings with applicable stakeholders to review investigation findings and debate recommended resolutions.
- Collaborate with applicable stakeholders to ensure implementation of agreed upon resolutions and necessary follow-up, including, but not limited to, drafting policies, disciplinary memos, and other written materials.
- Maintain confidentiality and integrity throughout the investigative process.
- Identify trends and provide insights to executive leadership improve workplace culture and reduce risk.
Qualifications:
- 8-10+ years employee relations experience with at least 3 years primarily focused on workplace investigations, preferably in the hospitality industry.
- Comprehensive knowledge of related federal, state employment laws/regulations including FLSA, Title VII, ADA, FMLA, and Worker's Compensation.
- Excellent written, verbal communication, and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly executive levels.
- Excellent computer skills including MS Word, Excel, Outlook, and PowerPoint.
- Ability to apply reason and logic to complex situations.
- Creativity, innovation and the ability to solve problems and generate viable solutions.
- Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
- Self-motivated and with excellent attention to detail and accuracy.
- Strong analytical and organizational skills.
- Consistent demonstration of ownership and accountability (driven to “do the right thing”).
- Able to work well in a fast-paced, team-oriented, and intense environment.
- Able to travel and work nights and weekends, based on the needs of the business.
- Spanish proficiency preferred, but not required.
Education and Qualifications:
- Bachelors degree required.
- SHRM-CP or equivalent certification.
The position can be based in Baltimore, Maryland, Kansas City, Missouri, or Arlington, Texas.